Wendy Watson

Wendy Watson Email and Phone Number

Chief Operating Officer | Strategic C-Suite Leader @ Kaiser Permanente Northwest
Wendy Watson's Location
Lake Oswego, Oregon, United States, United States
Wendy Watson's Contact Details

Wendy Watson personal email

n/a
About Wendy Watson

Dynamic C-Suite leader with 20+ years of experience driving transformational change and operational excellence in complex healthcare systems. Expert in integrated care and health plan management, delivering growth, quality, and financial sustainability. Proven strategic thinker skilled at anticipating market trends and leading strategic initiatives to position organizations for long-term success. Inclusive leader focused on building high-performing teams and fostering cross-functional collaboration to achieve enterprise-wide objectives and drive continuous improvement. Known for balancing diverse perspectives and driving innovation in pursuit of superior care delivery and market leadership.

Wendy Watson's Current Company Details
Kaiser Permanente Northwest

Kaiser Permanente Northwest

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Chief Operating Officer | Strategic C-Suite Leader
Wendy Watson Work Experience Details
  • Kaiser Permanente Northwest
    Chief Operating Officer
    Kaiser Permanente Northwest Jan 2019 - Present
    Portland, Oregon, Us
    Strategic C-Suite leader overseeing 8,000+ employees and $6B in revenue, delivering care to 630,000 medical and 285,000 dental members through a robust network of 2 hospitals, 5 affiliate hospitals, 3 surgery centers, 31 medical offices, 5 urgent care centers, 21 dental offices, and centralized clinical support services. Strengthens KP’s community presence by forging strategic partnerships with business and government executives, advancing health policies, and driving market engagement. Successfully led KPNW through COVID-19 as Regional Incident Commander and continues to lead the market through all large-scale critical incidents. Secured top industry ratings including Leapfrog A, Joint Commission, NCQA, and recognition as one of America’s Best Hospitals and US News & World Report Best Regional Hospitals. Key Accomplishments: - Spearheaded the nation's first multi-system mass vaccination center, a collaboration between KP, Providence, Legacy and OHSU, administering over 550k vaccines during COVID.- Pioneered Oregon and SW Washington's first hospital-at-home program during COVID, expanding hospital capacity and delivering hospital care in the home to over 3.3k patients. - Delivered $560M in Care Delivery expense reductions over 5 years.- Developed and implemented a social health strategy for high-risk populations, saving $2M annually. - Transformed Care Delivery staffing systems, reducing time to fill open positions by 29%, reducing vacancy rates from 13% to 10%, reducing overtime from 7% to 5%, and reducing agency use from 5% to 3%.- Redesigned Primary Care leading to a 15% increase in appointment capacity (100k annual appts).- Expanded telehealth services and launched a 24/7 on-demand video visit platform, delivering thousands of visits monthly.- Established KP's first Center for Black Health & Wellnes, designed in partnership with Black members to provide care aligned with individual preferences, advancing DEI, and strengthening community health.
  • Kaiser Permanente Northwest
    Regional Vice President, Ambulatory Care & Clinical Services
    Kaiser Permanente Northwest 2015 - 2019
    Portland, Oregon, Us
    Executive leader accountable for all KPNW Ambulatory Care & Clinical Services, including Specialty Care, Primary Care, Urgent Care, Mental Health, Addiction Medicine, Regional Telehealth Center, Pharmacy, Lab, Imaging, and Dental.
  • Kaiser Permanente Northwest
    Executive Director, Ambulatory Care
    Kaiser Permanente Northwest 2012 - 2015
    Portland, Oregon, Us
    Operational leader overseeing all KPNW Ambulatory Care services, including Specialty Care, Primary Care, Urgent Care, Mental Health, Addiction Medicine, and the Regional Telehealth Center.
  • Kaiser Permanente Northwest
    Senior Director, Primary Care & Behavioral Health
    Kaiser Permanente Northwest 2009 - 2012
    Portland, Oregon, Us
    Operational leader accountable for the delivery of Primary Care, Urgent Care, Mental Health, and Addiction Medicine services across the KPNW market.
  • Kaiser Permanente Northwest
    Senior Director, Resource Stewardship
    Kaiser Permanente Northwest 2007 - 2009
    Portland, Oregon, Us
    Accountable for building and implementing an infrastructure for improving the affordability of health care costs across the continuum of care, including oversight of a comprehensive external provider network.
  • Kaiser Permanente Northwest
    Hospital Planning Director
    Kaiser Permanente Northwest 2005 - 2007
    Portland, Oregon, Us
    Accountable for leading the operational planning for a new hospital build and addition of a new tower at our tertiary care hospital
  • Kaiser Permanente Northwest
    Epic Systems Implementation Leader
    Kaiser Permanente Northwest 2003 - 2005
    Portland, Oregon, Us
    Served as the operational business lead in the implementation of the full suite of Epic systems (clinical and business) for the Kaiser Northwest region
  • Kaiser Permanente Northwest
    Behavioral Health Manager
    Kaiser Permanente Northwest 2000 - 2003
    Portland, Oregon, Us
    Accountable for Mental Health and Addiction Medicine services in 9 medical office across the region and an external provider network
  • Kaiser Permanente Northwest
    Quality Systems Manager
    Kaiser Permanente Northwest 1995 - 2000
    Portland, Oregon, Us
    Led the quality, research and continuous improvement activities for the Northwest Permanente medical group
  • Kaiser Permanente Northwest
    Administrative Assistant
    Kaiser Permanente Northwest 1993 - 1995
    Portland, Oregon, Us
    Supported the Northwest Permanente medical group with administrative and project support accountabilities

Wendy Watson Skills

Healthcare Management Healthcare Process Improvement Strategic Planning Leadership Ehr Change Management Leadership Development Healthcare Consulting Physician Relations Program Management Health Care Operations Leadership Organizational Reengineering Lean Six Sigma Community Board Leadership Labor Relations Financial Management Strategic Planning And Execution Lean/six Sigma Process Improvement Change Agent Analytical Problem Solving

Wendy Watson Education Details

  • Portland State University
    Portland State University
    Public Health
  • Portland State University
    Portland State University
    Molecular Biology

Frequently Asked Questions about Wendy Watson

What company does Wendy Watson work for?

Wendy Watson works for Kaiser Permanente Northwest

What is Wendy Watson's role at the current company?

Wendy Watson's current role is Chief Operating Officer | Strategic C-Suite Leader.

What is Wendy Watson's email address?

Wendy Watson's email address is wendy.watson@kp.org

What is Wendy Watson's direct phone number?

Wendy Watson's direct phone number is +151027*****

What schools did Wendy Watson attend?

Wendy Watson attended Portland State University, Portland State University.

What are some of Wendy Watson's interests?

Wendy Watson has interest in Poverty Alleviation, Children, Health.

What skills is Wendy Watson known for?

Wendy Watson has skills like Healthcare Management, Healthcare, Process Improvement, Strategic Planning, Leadership, Ehr, Change Management, Leadership Development, Healthcare Consulting, Physician Relations, Program Management, Health Care Operations Leadership.

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