Wendy Watson Email and Phone Number
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Dynamic C-Suite leader with 20+ years of experience driving transformational change and operational excellence in complex healthcare systems. Expert in integrated care and health plan management, delivering growth, quality, and financial sustainability. Proven strategic thinker skilled at anticipating market trends and leading strategic initiatives to position organizations for long-term success. Inclusive leader focused on building high-performing teams and fostering cross-functional collaboration to achieve enterprise-wide objectives and drive continuous improvement. Known for balancing diverse perspectives and driving innovation in pursuit of superior care delivery and market leadership.
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Chief Operating OfficerKaiser Permanente Northwest Jan 2019 - PresentPortland, Oregon, UsStrategic C-Suite leader overseeing 8,000+ employees and $6B in revenue, delivering care to 630,000 medical and 285,000 dental members through a robust network of 2 hospitals, 5 affiliate hospitals, 3 surgery centers, 31 medical offices, 5 urgent care centers, 21 dental offices, and centralized clinical support services. Strengthens KP’s community presence by forging strategic partnerships with business and government executives, advancing health policies, and driving market engagement. Successfully led KPNW through COVID-19 as Regional Incident Commander and continues to lead the market through all large-scale critical incidents. Secured top industry ratings including Leapfrog A, Joint Commission, NCQA, and recognition as one of America’s Best Hospitals and US News & World Report Best Regional Hospitals. Key Accomplishments: - Spearheaded the nation's first multi-system mass vaccination center, a collaboration between KP, Providence, Legacy and OHSU, administering over 550k vaccines during COVID.- Pioneered Oregon and SW Washington's first hospital-at-home program during COVID, expanding hospital capacity and delivering hospital care in the home to over 3.3k patients. - Delivered $560M in Care Delivery expense reductions over 5 years.- Developed and implemented a social health strategy for high-risk populations, saving $2M annually. - Transformed Care Delivery staffing systems, reducing time to fill open positions by 29%, reducing vacancy rates from 13% to 10%, reducing overtime from 7% to 5%, and reducing agency use from 5% to 3%.- Redesigned Primary Care leading to a 15% increase in appointment capacity (100k annual appts).- Expanded telehealth services and launched a 24/7 on-demand video visit platform, delivering thousands of visits monthly.- Established KP's first Center for Black Health & Wellnes, designed in partnership with Black members to provide care aligned with individual preferences, advancing DEI, and strengthening community health. -
Regional Vice President, Ambulatory Care & Clinical ServicesKaiser Permanente Northwest 2015 - 2019Portland, Oregon, UsExecutive leader accountable for all KPNW Ambulatory Care & Clinical Services, including Specialty Care, Primary Care, Urgent Care, Mental Health, Addiction Medicine, Regional Telehealth Center, Pharmacy, Lab, Imaging, and Dental. -
Executive Director, Ambulatory CareKaiser Permanente Northwest 2012 - 2015Portland, Oregon, UsOperational leader overseeing all KPNW Ambulatory Care services, including Specialty Care, Primary Care, Urgent Care, Mental Health, Addiction Medicine, and the Regional Telehealth Center. -
Senior Director, Primary Care & Behavioral HealthKaiser Permanente Northwest 2009 - 2012Portland, Oregon, UsOperational leader accountable for the delivery of Primary Care, Urgent Care, Mental Health, and Addiction Medicine services across the KPNW market. -
Senior Director, Resource StewardshipKaiser Permanente Northwest 2007 - 2009Portland, Oregon, UsAccountable for building and implementing an infrastructure for improving the affordability of health care costs across the continuum of care, including oversight of a comprehensive external provider network. -
Hospital Planning DirectorKaiser Permanente Northwest 2005 - 2007Portland, Oregon, UsAccountable for leading the operational planning for a new hospital build and addition of a new tower at our tertiary care hospital -
Epic Systems Implementation LeaderKaiser Permanente Northwest 2003 - 2005Portland, Oregon, UsServed as the operational business lead in the implementation of the full suite of Epic systems (clinical and business) for the Kaiser Northwest region -
Behavioral Health ManagerKaiser Permanente Northwest 2000 - 2003Portland, Oregon, UsAccountable for Mental Health and Addiction Medicine services in 9 medical office across the region and an external provider network -
Quality Systems ManagerKaiser Permanente Northwest 1995 - 2000Portland, Oregon, UsLed the quality, research and continuous improvement activities for the Northwest Permanente medical group -
Administrative AssistantKaiser Permanente Northwest 1993 - 1995Portland, Oregon, UsSupported the Northwest Permanente medical group with administrative and project support accountabilities
Wendy Watson Skills
Wendy Watson Education Details
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Portland State UniversityPublic Health -
Portland State UniversityMolecular Biology
Frequently Asked Questions about Wendy Watson
What company does Wendy Watson work for?
Wendy Watson works for Kaiser Permanente Northwest
What is Wendy Watson's role at the current company?
Wendy Watson's current role is Chief Operating Officer | Strategic C-Suite Leader.
What is Wendy Watson's email address?
Wendy Watson's email address is wendy.watson@kp.org
What is Wendy Watson's direct phone number?
Wendy Watson's direct phone number is +151027*****
What schools did Wendy Watson attend?
Wendy Watson attended Portland State University, Portland State University.
What are some of Wendy Watson's interests?
Wendy Watson has interest in Poverty Alleviation, Children, Health.
What skills is Wendy Watson known for?
Wendy Watson has skills like Healthcare Management, Healthcare, Process Improvement, Strategic Planning, Leadership, Ehr, Change Management, Leadership Development, Healthcare Consulting, Physician Relations, Program Management, Health Care Operations Leadership.
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