Process and file warranty claims with various manufacturers as instructed by the Warranty Manager.Review and clear all assigned warranty claims in pending status on a daily basis.Provide rapid response to various requests from manufacturers to ensure warranty claims are processed in a timely manner.Prepare all parts and core returns when requested by manufacturers.Post credits and warranty payments to the Warranty Receivables Schedule as needed.Reconcile the Warranty Receivable Schedule monthly.Assist with the follow-up of all unpaid claims as directed by the Warranty Manager.Close and post all warranty repair orders promptly.Coordinate with others in the department to troubleshoot as necessary.Complete Warranty training as required.Participate in proactive team efforts to achieve departmental and company goals.

Provides administrative support to the President and to the Vice President's/Executive Office, including typing, filing, copying, scanning, data entry, proofreading, sorting, and distributing mail, and other office and clerical tasks. Create and maintain materials including shared workplaces, Word documents Excel documents, PowerPoint presentations, websites in support of Executive leadership teams. Manage the confidential scheduling of appointments, meeting, and professional travel for the President, the Vice President's/Executive Office as requested, initiating proposed changes as warranted.Track invitations extended to President and Vice Presidents/Executive leadership. Assist with registration, hotel reservations, transportation, and other travel related needs. Assist with the Board of Trustees and other meeting preparations. Maintain excellent customer service as duties and responsibilities are fulfilled, especially in light of extensive contact with community leaders, the public, Board of Trustees, and various departments across the College. Prepare purchase requisitions, vouchers for supplies, dues, publications, equipment, and other services as necessary. Process procurement card statements for the Vice President's/Executive Office. Assist with special events including facility scheduling, catering arrangements, room configuration, serving as host. Assist in managing, organizing, maintaining, revising, and distributing documents in a timely manner. Assist with Board meetings and create meeting minutes.

Provide telephone and front desk reception in a courteous and professional manner for the Financial Aid Office. Monitoring incoming calls, emails, and routing as needed.Scheduling meetings and appointments for all office staff in Financial Aid Department.Coordinate data entry of financial aid documents received into PeopleSoft and other databases/systems as needed.Provide general office support including typing, filing, copying, faxing/scanning, sorting and distributing mail, and other clerical tasks.Assist students with their FAFSA application process. Prepare student files for review and awardingAssist Director and Assistant Directors with special projects.Execute communications efficiently to students through phone calls, text and email messages through Navigate or PeopleSoft.Served on multiple hiring committees.

Worked with student connections with creating different college budgets to help students be able to manage their finances be successful students.Created a data analysis with graphs based off the surveys of 180 students that were taken during student orientation to help student coaches determine where they can improve orientation for new students. Created a new student checklist for new students to use as a stepping point through various department's such admissions, advising, financial aid, and bookstore.Created a tracking system for HEERF II (emergency funds) for tracking awarding process.

Provided support to five Directors/Chair for different programs. Oversee, the administrative duties for five different programs Organized and coded all documents related to budgetProcessed all expenses accordingly to university policy.Produced monthly budget reports for each department(s) chairs. Generated, maintained, and managed departments student records and data.Assembled materials by generating and creating reports through Banner.Maintained departmental budgets, rectified purchase cards, and paid invoices for each department.Provided support in event coordination; made travel arrangements for Professors and/or guest speakers; room reservations, planning of publications/brochures, monitored and facilitated correspondences, including invitations and follow-up.Maintained departmental websites and electronic devices.Hired, trained, and supervised student employees. Distributed incoming mail, FedEx, UPS, and internal mail to appropriate individuals or departmentsScanned, copied, and edited of various materials Payroll verification of student employees.Ordered and tracked office suppliesEnsured that the kitchen and main lobby area was maintained and cleaned.Operated office equipment such as fax machine, copier/scanner, or phone systems.Arranged the repairs when equipment malfunctions.Answered telephones and take accurate messages and/or transfer phone calls to appropriate department. Proctored exams as necessary for Professors.

Maintained the budget for the Language Departments Supervised the Language Resource by developing a communication system with the tutors and the monitorsDeveloped a disciplinary system that ensures monitors and tutors are arriving for shifts on time.Monitored Hablame mandatory conversation requirement records and produce a report to the faculty members.Monitored hours in which tutors are being used and producing reports to the faculty members.Monitored the calendars for any reservations of rooms per faculty member’s requests.

Inventoried, ordered, and tracked the use of raw materials, office supplies, and consumablesCompared and analyzed cost efficiency of raw materials against actual volume usage on a monthly basis.Ordered materials and tools for Trim/Final Maintenance by using GEAC to do requisition, releases, or purchase cards. Used and maintained records of 2 American Express cards for Final Manufacturing and Trim/Final Maintenance, and reconciled statements at the end of each month.Maintained the consumable crib by entering inventory received and used into a database created in Access, as well as configure a monthly report.Tracked three main budgets and compare to the Manufacturing Expense Report (MEBR) Record and track attendance.Key Operator for multi-function machines in office.Trained and tracked the annual safety and environmental training of staff through Kronos.Utilized OC9000 by owning documents for Operations, Trim, Chassis, Final, and all maintenance documents and perform updates and distribute as needed.Distributed Pay Advices and Mail for all manufacturing.Tracked and maintained DBOF numbers through EOs, ECRs, EOs, and 4Ms through Trim and Final Maintained the database entries and reports for each division in Manufacturing.Maintained binder for all MSDS chemicals used in Trim and Final and complete requests for new chemical approvals

Created billing and reference sheets for new counties.Created all correspondences to Coroner offices on as needed basis.Created flow charts for daily, weekly, monthly, and yearly time periods to track how many cases were completed.Produced W-2 forms on a yearly basis.Updated any changes to the worksheets for counties.Digitally archive all worksheets at year-end.Ensured confidentiality is followed at all times.

Supervised 6 tellers and ensured they were following proper policies and procedures at all times.Handled day to day operations of the branch to ensure it was an organized system that complied with bank regulations.Balanced ATM, Vault, and Cash Advance machines daily.Communicated efficiently with internal and external customers on a daily basis.Reconciled several general ledger reports on a daily basis.Ensured that security, compliance, confidentiality, and regulations were followed at all times. Performed surprised audits on teller(s) drawer on a quarterly basis.Prepared teller drawer offage, transactions, and cross sell reports for the Branch Manager on a weekly, monthly, and quarterly basis.Answered and direct incoming calls from customers with inquiries about accounts or a product.Initiated cross selling of bank products per customer needs

Processed consumable loans such as auto loans, second mortgages, unsecured loans, and Home Equity Loans were processed accurately to meet the banks underwriting guidelines. Ensured security, confidentiality, compliance, and regulations were followed at all times. Balanced ATM and Vault on daily basis.Back up to the teller line. Trained new tellers' on policies, procedures, and teller system.Performed monthly teller meetingsCross sell banking products by maintaining a book of business and marketing the products that we offer.

Cross sell banking products such as deposit accounts, loans, certificates of deposits, plus program, debit cards, credit cards, online banking and web bill payment, and savings accounts. Performed duties of opening, closing, and researching customer accounts, as well as handle other requests by providing proficient customer service. Maintained a book of business by retaining client relationships while identifying customer's banking needs that developed during a trusting relationship with over time. Back up for the teller line.

Coordinated to get lien releases Put in closing numbers on to HUDCoordinated closing times with loan officerAt closings, I explained closing documents and notarized the necessary onesPut loan files together and assured that all signatures and dates were correct Took to funding department so loan could be closed

Mortgage closing packages needed to be checked for accuracy on signatures, dates, documents were all in the package-approximately 40 files a dayContacts borrowers if missing a signature or a document was missingPut packages together for Funding departmentWorked with upper management on various projects such as mortgage releases on county databases