Creative, customer-centric business professional committed to respectful, strategic and civic engagement and public speaking. Resourceful problem solver.QUALIFICATIONS:Customer Relationship Management: First point of contact to internal and external stakeholders looking for solutions to a variety of problems, challenges and information. Provide constructive, respectful communications to successfully resolve problems and situations in person, over the phone and through the email correspondence. Website and Graphic Design: Manage and update current employer website and project email accounts. Technical support for remote and local staff. Edited and created small business websites and marketing materials. Earned Multimedia Professional Certificate, Web/ Multimedia Management and Webmaster.Business Leadership: Led development and creation of first resident-controlled condominium association board. Established rules of government, financial reporting systems, budget and collections. Oversaw legal representation. Led RFP process and hiring of property management team. Responsible for responsive and informative communications efforts between the Board and the Association of 150+ units as well as Board and the developer. Erased all debt and ended tenure with financial surplus. Experience in corporate, international and private-sector organizations.Government: International cable analysis at U.S. Department of State. Created analysis for countries in Southeast Asia and Europe for global consulting services company. Working knowledge and experience with RFP and procurement processes. Track and process all proposals and responses for independent fiduciary company.PERSONAL & PROFESSIONAL ATTRIBUTES:Solution-oriented. Discreet. Value corporate social responsibility. Strong sense of community. Respectful. Effective and results driven oral and written communication skills.