Wendy Wen Email and Phone Number
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I am a Principal Innovation Engineer at T-Mobile's Digital Innovation Lab, where I lead the envisioning, creation, and testing of innovative prototypes that leverage generative AI to enhance customer experience. I have over 15 years of experience in e-commerce, digital marketing, analytics, optimization, personalization, and experimentation, and I have delivered impactful results for both B2C and B2B enterprises and startups.In addition to my current role, I also completed a 10-month fellowship program as a Digital InLab 10x Innovation Program Fellow, where I received the T-Mobile Value in Action Exemplar Award for connecting the vision of the company with the needs of the customers. I hold a dual master's degree in MBA and MIS, with a focus on e-business and IT management, and I am bilingual in English and Chinese. I am passionate about exploring new technologies and applying them to solve real-world problems to delight our customers and stakeholders.
T-Mobile
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Principal Engineer, Genai Evaluation & Experimentation In Ai FactoryT-Mobile Mar 2024 - PresentBellevue, Wa, Us -
Principal Innovation Engineer, Digital Innovation LabT-Mobile Nov 2022 - Mar 2024Bellevue, Wa, Us -
Digital Inlab 10X Innovation Program FellowT-Mobile Jun 2022 - Mar 2023Bellevue, Wa, Us -
Senior Digital Optimization And Personalization ManagerT-Mobile Jul 2020 - Mar 2023Bellevue, Wa, UsT-Mobile Value in Action Exemplar Award Winner - Connect the Vision Apr-May 2022 -
FounderEtelligency.Com Feb 2014 - Jan 2021Digital Testing & Optimization, Conversion Optimization, Predictive Digital Analytics, Google Analytics CertifiedA boutique, Subscription-based, Digital Optimization Consultancy specialized in End-to-End Conversion Journey Optimization for B2B Lead Gen Sites & B2C eCommerce Sites. Testing & Optimization from PPC, SEO to Personalization through strategic planning, innovative tracking, proprietary integration solutions and data-driven project management method.
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Senior Digital Optimization And Personalization ManagerSprint Sep 2017 - Jul 2020Overland Park, Kansas, UsMar 2019 - Adobe Summit Speaker on "How Sprint Scaled Their Personalization Practice"Jan 2019 - Personalization Program Lead - Sprint & Boost MobileNov 2018 - Sprint Employee Value Award WinnerApr 2018 - Dec 2018 Digital Optimization / Personalization Program Lead - Sprint & Boost MobileSept 2017 - Mar 2018 Digital Optimization Program Owner - Boost Mobile -
Digital Optimization Program ManagerK12 Jul 2015 - Sep 2017Herndon, Va, UsDigital Optimization Strategist, Program ManagerAdobe Marketing / Experience Cloud Power User (Target, Analytics, DTM, A4T)AEM, Audience Manager, Google Analytics, Maxymiser- Designed and built a rigorous Data-Driven Optimization, Personalization Program & Analytics Dashboard successfully from scratch by playing 6 critical roles (Program & Project Manager, Tracking Solution Strategist, Test Architect, QA, Report Analyst)-- Strategically identified critical KPIs & metrics, high impact conversion funnels, segments & optimization hypothesis through data deep-diving in Adobe Analytics, Adobe Target, Google Analytics- Designed, orchestrated and implemented Digital Optimization Platform migration to Adobe Marketing / Experience Cloud and Analytics for Target (A4T) integration and upgrade- Designed, architected & implemented Advanced Test Solutions for cross-site, cross-domain, customer journey experience optimization- Owned Testing and Optimization roadmap by prioritizing all testing needs and communicating with stakeholders to meet deadlines. Develop hypothesis-driven approaches designed to maximize performance of on-site marketing assets- Designed Personalization and Recommendation strategy and improved tracking and tag solution for advanced A/B Test, MVT, Recommendation and Experience Targeting- Maintained a record of testing insights & best practise for the organization to build upon, and communicate learnings across the organization. Present findings to key stakeholders to achieve understand and buy-in before committing permanent changes to the digital properties -
Business Analyst & AdvisorUniversity Of Delaware, Office Of Economic Innovation & Partnerships Feb 2007 - Jul 2014Newark, De, UsDigital Analytics, eCommerce, Data-driven Management ConsultingProgram Development & Management, Marketing Technology Consulting- Created and managed Digital Compass Program with a portfolio of 15 success stories in 2 years to demonstrate how small business could grow strategically through data-driven digital optimization -
Marketing ExecutiveNokia Mobile Phones, Shanghai, China 1998 - 2001Espoo, Southern Finland, FiReported to General Manager in East China Region. Designing, managing & tracking regional marketing campaigns to support sales managers, distributors and local retailers -
Account ManagerAmmirati Puris Lintas, Shanghai, China 1997 - 1998UsManaged new product launching and problematic brand’s repositioning campaigns for Unilever, J&J, Simens, and Adidas in competitor intelligence, advertising development, market research & media planning.Between 1994 and 1999 Ammirati Puris Lintas (APL) was the second global advertising network within Interpublic (IPG - one of the big four international marketing organisations), until it was merged with stablemate Lowe & Partners to form Lowe Lintas & Partners Worldwide. APL had itself been created from the combination in 1994 of Ammirati & Puris with Lintas Worldwide, once one of the world's biggest advertising agencies -
Financial AnalystChina Investment Bank, Shanghai, China 1996 - 1997Conducting financial feasibility analysis & loan evaluation for specialized Chinese business development funds from World Bank and Asia Development Bank.China Investment Bank was merged into China Development Bank in 1999.
Wendy Wen Skills
Wendy Wen Education Details
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Temple UniversityEbusiness / It Management -
Shanghai University Of Finance And EconomicsGeneral
Frequently Asked Questions about Wendy Wen
What company does Wendy Wen work for?
Wendy Wen works for T-Mobile
What is Wendy Wen's role at the current company?
Wendy Wen's current role is Principal Engineer @ T-Mobile | Trailblazing Generative AI Evaluation & Experimentation.
What is Wendy Wen's email address?
Wendy Wen's email address is we****@****int.com
What is Wendy Wen's direct phone number?
Wendy Wen's direct phone number is (866) 275*****
What schools did Wendy Wen attend?
Wendy Wen attended Temple University, Shanghai University Of Finance And Economics.
What skills is Wendy Wen known for?
Wendy Wen has skills like E Commerce, Entrepreneurship, Marketing, Market Research, Business Intelligence, Management Consulting, Strategic Planning, Program Management, Web Analytics, Digital Optimization, A/b Testing, Digital Analytics.
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