Wendy Balacano Email & Phone Number

Manila, Philippines

Makati, Philippines

United Kingdom

Libis, Quezon City

Business to Business Debt Collection1. Maintenance of Aging/Account Management • Responsible for the day to day management of the aged trial balance. • Monitor aging and risk reports as assigned • Meet or exceed monthly cash target • Collection calls • Telephone monthly service levels as targeted • Reconciliation of accounts • Minimize cost of sales write-off through reconciliation of accounts • Achieve yearly interest revenue budgeted • Coordinate with sales, customer service, and AR for dispute resolution as necessary • Develop and foster excellent customer relationships with our resellers. Build and develop excellent working relationships with internal customers, such as the credit analysts, sales, accounts receivable, and customer service teams. • Special projects as assigned 2. Order Release • Monitor credit hold screens • Orders in excess of authority will be escalated to Senior Credit Specialist and/or Senior Credit Manager • Request of financial statements, where applicable, to facilitate release of large orders • Notification to sales and/or customer where order release is delayed same day 3. File Review • Coordinate credit line increase requirements with Credit Development Team • Understand and advise customer of options regarding security options • Request financial statements, as necessary, to facilitate release of large orders

Leviste St., Makati City

collect delinquent pre-legal debts such as credit cards, store cards and loans.

6Th Flr Abs Cbn Compound, Mo. Ignatia St. Quezon City

BPO professional with 4 years experience of Business to Consumer third party collections, all US accounts3rd Party (pre-charge off)* Private Label Credit Cards* Telecoms3rd Party (post-charge off)* Telecoms* Credit Card*Loans* Out of Statute lines of credit