Wendy Benner Email & Phone Number
@sauceyapp.com
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Who is Wendy Benner? Overview
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Wendy Benner is listed as Director, Customer Operations at Saucey, a company with 67 employees, based in Orange County, California, United States. AeroLeads shows a work email signal at sauceyapp.com and a matched LinkedIn profile for Wendy Benner.
Wendy Benner previously worked as Director of Customer Operations at Saucey and Director of Customer Operations at Saucey & Emjay. Wendy Benner holds Mathematics from College Of The Redwoods.
Email format at Saucey
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AeroLeads found 1 current-domain work email signal for Wendy Benner. Compare company email patterns before reaching out.
About Wendy Benner
Results-driven Director of Customer Operations with a proven track record in leading high-performance teams within the dynamic landscape of last-mile delivery e-commerce. Adept at managing end-to-end customer operations, service, dispatch, and courier teams. As a customer advocate, I successfully fostered key relationships with delivery service providers, addressing tech issues and operational inefficiencies through strategic data analysis and customer feedback. I have achieved and sustained a world-class CSAT rating of 70+, implementing rigorous onboarding processes, a comprehensive knowledge base, and establishing effective team communication structures. Demonstrated leadership in talent retention with a consistent 90%+ team retention rate, accomplished through clear expectations, regular feedback, mentorship, and a culture of accountability.
Wendy Benner's current company
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Wendy Benner work experience
A career timeline built from the work history available for this profile.
Director Of Customer Operations
CurrentMaintained a world-class CSAT rating of 70+ by thoroughly vetting the onboarding process, maintaining a detailed knowledge base, and establishing consistent staff meetings and recurring QAs. Leader of large-scale company initiatives like CRM migrations, KPI improvement plans, and AI chatbot implementations.
Associate Director, Customer Operations
A major focus of mine as the Associate Director of Customer Operations was to increase customer satisfaction while decreasing costs. This was achieved by reducing the proportion of cases to orders by 50%+ through means of chatbot implementation, the creation of a customer Help Center, and collaboration with the development team on customer-facing tech.
Office Manager
I managed Customer Service, Groomers, and Auto Mechanic Teams where I ensured that the company had the appropriate staff to handle the increased workload, staff members had the proper equipment, and teams were scheduled to run efficiently.
Colleagues at Saucey
Other employees you can reach at sauceyapp.com. View company contacts for 67 employees →
Evan Cee
Colleague at SauceyLos Angeles Metropolitan Area, United States
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Sharon Schulz
Colleague at SauceyJacksonville, Florida, United States, United States
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Elliott Batson
Colleague at SauceyLos Angeles, California, United States, United States
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Braxton Turner
Colleague at SauceyLos Angeles, California, United States, United States
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Erica Taylor
Colleague at SauceyHaven, Kansas, United States, United States
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Heather Stallings
Colleague at SauceyOxford, North Carolina, United States, United States
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Jessica Bussey
Colleague at SauceyNew York City Metropolitan Area, United States
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Mauricio Castro
Colleague at SauceyLos Angeles Metropolitan Area, United States
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Devin Herpin
Colleague at SauceyCarrollton, Texas, United States, United States
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Michael Smith
Colleague at SauceySan Diego County, California, United States, United States
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Wendy Benner education
Frequently asked questions about Wendy Benner
Quick answers generated from the profile data available on this page.
What company does Wendy Benner work for?
Wendy Benner works for Saucey.
What is Wendy Benner's role at Saucey?
Wendy Benner is listed as Director, Customer Operations at Saucey.
What is Wendy Benner's email address?
AeroLeads has found 1 work email signal at @sauceyapp.com for Wendy Benner at Saucey.
Where is Wendy Benner based?
Wendy Benner is based in Orange County, California, United States while working with Saucey.
What companies has Wendy Benner worked for?
Wendy Benner has worked for Saucey, Saucey & Emjay, and Fritzy'S Pet Care Pros.
Who are Wendy Benner's colleagues at Saucey?
Wendy Benner's colleagues at Saucey include Evan Cee, Sharon Schulz, Elliott Batson, Braxton Turner, and Erica Taylor.
How can I contact Wendy Benner?
You can use AeroLeads to view verified contact signals for Wendy Benner at Saucey, including work email, phone, and LinkedIn data when available.
What schools did Wendy Benner attend?
Wendy Benner holds Mathematics from College Of The Redwoods.
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