Complete all testing programs, lead the transition and closure of the company, creating the framework for a potential business pivot, overseeing the pivot of part of our team into a new organization, managing audits and litigation, while ensuring a smooth and responsible full closure of operations.

As a Chief Growth Officer in healthcare, I spearheaded a phenomenal 4900% growth in just two years by expanding into new markets, forging profitable partnerships, diversifying our portfolio to meet broader needs, and crafting strategic marketing initiatives for each launch all while leading a team of 20+ event professionals who applied their skills to support these growth initiatives.

Founder the Happiness Operating System (HOS) and Happiness Performance Indicators (HPIs) —a revolutionary approach to leadership and organizational growth.HOS blends Wendy’s hospitality & healthcare leadership expertise, showing how happiness is a strategic tool for boosting engagement, loyalty, and success. Her talks empower leaders to infuse happiness into their brands, resonating with employees and clients alike.SIGNATURE KEYNOTESHAPPINESS, THE MAGIC STRATEGY: Modern Leadership for Multi-generational SuccessWendy equips leaders with actionable techniques to shift from traditional management to a model centered on human-centric innovation.HAPPINESS PAYS OFF: How to Keep Hard-Won CustomersAs an entrepreneur, winning customers is a hard-fought battle—but keeping them can be an even greater challenge. This talk dives into actionable strategies to turn your one-time buyers into loyal advocates, saving you the constant struggle of chasing new clients. From understanding the root causes of customer churn to implementing cost-effective retention techniques, you will learn how to build lasting relationships without breaking the bank.Whether leading an organization or growing a solo business, Wendy’s keynotes inspire audiences to embrace happiness as a cornerstone of success, benefiting employees, clients, and leaders themselves.

Sure beautiful ballrooms are lovely, but the true magic in live events comes from experience design. Wendy takes live experiences to the next level bringing imagination and impact into every wedding and event.Wendy is an award-winning Wedding & Event Coordinator, Speaker and Author that has been in the Hospitality Industry for over a decade and a track record of success has followed her throughout her career.As a Coordinator & Designer at Chic Productions, Wendy has worked with clients from across the globe to create the most beautiful and memorable weddings & events in Southern California. Many of her clients have included the family members of Fortune 500 company principals, NFL players, associations and plenty of everyday awesome people.What a lucky thing that Covid Clinic came along during Covid looking for an event planner familiar with event permits. With the entire special events industry being shut down indefinitely, I was able to adapt dozens of skills from previous roles to help a non-profit healthcare company...and bring dozens of wedding and event pros with me until the world opened up again.

Led a consulting firm specializing in Experience Design & Strategic Growth for businesses across the USA. After spending a decade in one of the most stressful and volatile industries running a business, leading associations and working with top corporate executives, business owners and professionals from around the globe, she's learned a thing or two about masterful experience design. Wendy motivates audiences to use their time at work as a force for good. Little do they know that this is the very secret that fuels the retention and referrals engine every business should have.Specialties: Creating Happiness in Business & Life, Live Experience (LX), Virtual Experience (VX), Customer Experience (CX), and Employee Experience (EX) Design Sprints & Keynotes.Current Keynotes for Business Leaders:Build A Retention & Referral Engine That Grows Your Business Spark Your Talent Engine To Transform Your Business Current Keynote for Talent & Students:Jumpstart Your Emotional IntelligenceEngaging and motivating audiences from around the globe in her informative and strategy filled sessions, Wendy Dahl inspires audiences to become customer experience focused. She interweaves tactics with storytelling to teach concepts that transform performance resulting in increased engagement, retention and revenue.

Are you looking for a trainer that has experience with international audiences? Wendy taught classes to students from around the world that do not have access to live event design materials in their homeland. She simplified complex concepts so they could understand and apply new skills quickly.Instructor of online and live classes in the Events Management Program including Managing Your Event Business, Wedding Design & Non-Profit Events & Sponsorship.

Do you need a training professional with a history of curriculum development and higher education teaching? Wendy helped career changers and up-and-coming students to ignite their passion for the live events industry in both in-person and virtual classroom settings. She understands how to engage learners so they move forward with useful knowledge based that can be implemented right away.Orange Coast College has the most extensive hospitality programs in Orange County. Students can obtain the Meetings and Special Events Certification from that program.Wendy taught classes on: -Principles in Event/ Meeting Management-Organize/ Manage Events-Sport Event Management-Non-Profit and Event Sponsorship-Wedding Design-Corporate Meetings and Events-Incentive Travel-Event Risk ManagementShe developed curriculum & taught:-How to Start and Operate an Event Planning Business

Created branding, advertising and marketing strategies to support 6 dental offices in Southern California. Conducted local media buys, digital marketing, ad copy and creative. Handled performance management for all marketing activities.

When I worked at the in-house Advertising Agency for Western Dental, I was fortunate enough to develop a breadth of skills from commercial production management to media planning and buying to analyzing and interpreting the data from a multi-million dollar direct response campaign. I was able to work with commercial talent and producers, consumer research companies, broadcast and print media outlets, external advertising agencies and PR firms. I was also able to collaborate with the real estate team to launch new offices during the massive growth of the organization in the 90s.Truthfully, if you want to know why I have such a sharp marketing mind, how my entrepreneurial business is thriving or how I can present complicated topics easily to anyone? (Or even how to deal with the drastic culture changes from having 5 different Presidents in the 6 years I was at this job.) It is because I worked with an amazing mentor who taught me everything she knew and involved me with things that reached beyond my job description. What a great foundation this position was for what I do today!