Wendy De Leon Email & Phone Number

Bethesda , Md, Us

Chicago, Il, Us

Hotel Kabuki, Waterfront Hotel, Hotel De Anza, & Laurel Inn

Chicago, Il, Us

Area Director responsibilities for, Avante Hotel, Avatar Hotel, Wild Palms Hotel, Hotel De Anza, Waterfront Hotel

Chicago, Il, Us

While maintaining my position as Director of People Services at Hotel Kabuki, I also closely partner with the People Services Team in Oakland, San Francisco, & Silicon Valley (Hotel Avante, Hotel Avatar, Hotel De Anza, Wild Palms, Waterfront Hotel, Laurel Inn) to ensure our team members are having fun, are celebrating individuality, and remaining dedicated to making a difference every day in the lives of the people we serve.

Chicago, Il, Us

Chicago, Il, Us

New York, Ny, Us

Guide and direct the overall provision of Human Resource procedures, regulations and systems, including employment, wage and salary administration, benefits, training, associate/labor relations, organizational development and payroll. Responsible for short and long term planning and management of the Human Resources function:- Participate in the budget process as it relates to staffing, productivity, benefit costs, and associate/labor relations costs. - Monitor staff turnover and recommend changes and improvements.- Establish, maintain and ensure adherence to all personnel-related policies and procedures.- Provide hotel-wide communication vehicles and interact in courteous and professional manner with all guests, staff and community members.- Supervise, direct, coordinate, influence and persuade staff in order to maintain service and brand standards of hotel.- Maintain safety and cleanliness of work areas and associate areas- Coordinate hotel training programs that provide for specific skills training and management development.- Direct administration of performance appraisals in all departments.- Maintain hotel’s human resources information system so as to provide accurate associate records that comply with all applicable federal, state and local laws.- Monitor hotel’s compliance with all applicable federal, state and local laws.- Oversee and investigate all associate relations and labor-related matters as they relate to federal, state and local employment and civil rights laws, including, but not limited to, Title VII, ADA, ADEA, FMLA, FLSA, Equal Pay Act, Pregnancy Discrimination Act, workers’ compensation and comparable state and local laws, and general human and civil rights.- Familiarity with collective bargaining agreements and relevant local labor union(s).- Provide guidelines, direction and support in the administration of the coaching and disciplinary process.

New York, Ny, Us

Support day to day process in Human Resources and assist the Director of Human Resources in implementing hotel strategy, including but not limited to, coaching and counseling, recruits, engagement, training, on-boarding, benefits and hiring and retaining the best employees• Develop and deploy property specific training programs• Assist in reward and recognition programs and training strategies which resulted in a 7% increase on employee engagement• Oversee all employee relations and labor-related matters as they relate to Federal, State and local employment and civil rights laws, including, but not limited to, Title VII, ADA, ADEA, FMLA, FLSA, Equal Pay Act, Pregnancy Discrimination Act, workers’ compensation and comparable state and local laws, and general human and civil rights• Monitor and maintain Leave of Absence log• Knowledge of collective bargaining agreements and relevant local labor unions • Manage termination process and unemployment compensation• Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer benefit questions• Compile Turnover Report and monthly management letter (summary of initiatives, turnover, training and employee relations)• Manage payroll information on computer using ADP Payroll system (wage information, changes)• Manage recruitment process using Taleo and conduct prescreening interviews• Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury• Ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired ends, maintain excellent relations with staff and maintain staff and guest confidentiality at all times, and the ability to accept responsibility for actions of others.

• Managed multiple training instructors nationwide, ensured goals were being met and training was held with high quality.• Implemented improvement initiatives for current training curriculum including creating a “levels” system which made the program more marketable and set goals for participants.• Developed and edited marketing material, advertisements, and sale initiatives to create new opportunities and targeted key markets and trends• Devised and implemented a successful tracking system for the project accounts and the account manager’s sales