In my current role, I am accountable for accomplishing targeted business objectives by developing and implementing strategic customer service and logistics-related initiatives. I efficiently direct and train the logistics, commercial services, and customer service teams, enhancing their skills and performance. I cultivate professional relationships with strategic partners at domestic and international level. I ensure smooth import/import activities by strengthening shipping and brokerage… Show more In my current role, I am accountable for accomplishing targeted business objectives by developing and implementing strategic customer service and logistics-related initiatives. I efficiently direct and train the logistics, commercial services, and customer service teams, enhancing their skills and performance. I cultivate professional relationships with strategic partners at domestic and international level. I ensure smooth import/import activities by strengthening shipping and brokerage relationships. Furthermore, I assure seamless execution of tasks by coordinating production forecasts development, identifying inventory movement trends, and maintaining availability of correct product quantity at right location and time. Show less

During my tenure as an Innovation Manager, I successfully achieved shared vision and goals through the creation of strategic sales/marketing plans and forecasts. I provided effective training and support to product managers, customer service manager, and marketing assistants to meet assigned goals. I enhanced brand awareness by efficiently driving all advertising and promotion activities such as print, online, and electronic media. I led the management of ERP selection process project… Show more During my tenure as an Innovation Manager, I successfully achieved shared vision and goals through the creation of strategic sales/marketing plans and forecasts. I provided effective training and support to product managers, customer service manager, and marketing assistants to meet assigned goals. I enhanced brand awareness by efficiently driving all advertising and promotion activities such as print, online, and electronic media. I led the management of ERP selection process project. Moreover, I fostered solid relationships with industry leaders and key strategic partners to accomplish mutual goals.The values delivered in this role were: • Generated long-term market shares by formulating product positioning, packaging, and pricing strategy.• Introduced innovative ideas to streamline customer service and operations, resulted in maximizing customer service excellence.• Succeeded in establishing and maintaining consistent corporate image across all product lines, promotional materials, and events. Show less

While serving as a National Agriculture Manager, I accomplished productivity goals by coaching and motivating a team of two regional sales managers, 10 territory managers, and seven inside sales representatives. I met targeted corporate/divisional objectives by determining the direction of agriculture division, such as sales initiatives, focus areas, and product development. I set and communicated budget/growth targets nationally with management and sales teams to make sound decisions. I… Show more While serving as a National Agriculture Manager, I accomplished productivity goals by coaching and motivating a team of two regional sales managers, 10 territory managers, and seven inside sales representatives. I met targeted corporate/divisional objectives by determining the direction of agriculture division, such as sales initiatives, focus areas, and product development. I set and communicated budget/growth targets nationally with management and sales teams to make sound decisions. I partnered with vendors, clients, and industry leaders to drive continuous process improvement. I also built incentive programs for territory managers and customers.Here are the achievements from this role: • Managed all facets of two largest accounts, generating $8M+ in sales.• Led the Agri Department during 10 year phase of rapid overall business growth.• Served as member of Patterson Animal Health Senior Leadership Team. Show less