Wendy Eggert Email & Phone Number

Greater Milwaukee Area

Served as invoicing subject matter expert, maintained the JDE production system for payroll, invoicing, and A/R by monitoring the system, addressing critical issues, and implementing performance enhancements, worked with business owners to prioritize requests and assigned work to team members accordingly, mentored team members and conducted monthly one-on-one meetings, coordinated project work involving multiple development teams, coordinated year-end task list, participated in Sarbanes-Oxley effort, worked with business owners on a meta data project to provide clear definitions of fields used in data warehouse, participated as JDE SME on data stewardship project, assisted with data center relocation project, assisted with upgrades including Citrix, JDE operating system, JDE AS/400, Vertex, and Control-M, participated in governance focus group, maintained system availability and application volume statistics.

Greater Milwaukee Area

Served as member of a cross-functional, fully allocated core design team working directly on the company's back office capability portfolio.The goal of the BOC portfolio was to:• Create agile, scalable, end-to-end processes that optimize the efficiency of the order-to-cash stream.• Align our back office solutions in order to decrease cost and risk, while enhancing flexibility and transparency for our clients and candidates.• Reduce administrative tasks in the back office and in the field.

Greater Milwaukee Area

Addressed production support issues and user requests, documented support issues to allow team members to address problems with no assistance, identified data integrity issues and implemented changes to ensure proper invoice processing, worked with business owners to prioritize requests and assigned work to team members accordingly, helped others with writing of design documents and production release notes, reviewed testing results of all critical projects.

Greater Milwaukee Area

Transitioned to project team responsible for implementing JD Edwards pay/bill, acted as liaison between legacy system, data warehouse, and project teams, designed integration between JDE and legacy system for co-existence processing and reporting, developed invoice reports, coordinated migration of code to test environments, received knowledge transfer from consulting expert leading billing portion of the JDE project, monitored batch processing for service billing application.

Greater Milwaukee Area

Assisted Manpower with Y2K project as COBOL developer for CPS legacy invoicing system, conducted unit and regression testing for both batch programs and online applications, served as business analyst to document complex reverse/rebill process and recommend enhancements to reduce processing to one cycle, worked with business users and other development teams to complete program specifications and conduct user training, summarized key metrics required for service level agreement, assisted with statement of work for e-commerce project, served as oncall support, mentored new team members.

Bachelor Of Business Administration (Bba), Management Information Systems, General

Undergraduate Study, Management Information Systems, General