Digital Operations Director
CurrentSpokesman Digital was launched by The Spokesman-Review’s marketing division to empower businesses with cutting-edge online marketing strategies. As a leader in the development and growth of this full-service digital marketing agency, I oversee multiple facets of operations, ensuring we deliver comprehensive solutions that drive business success.I am responsible for conducting in-depth digital market research to inform and refine marketing strategies. Additionally, I manage business operations and growth initiatives, overseeing the development of the agency’s product portfolio while building and maintaining strong vendor relationships to ensure high-quality services and innovative marketing solutions.In my role, I lead the sales and support teams, focusing on training and development to optimize performance and enhance customer satisfaction. I also facilitate cross-functional collaboration between The Spokesman-Review’s advertising and editorial divisions, ensuring alignment of content strategies for maximum impact. Furthermore, I oversee digital ad placement across all online brands, ensuring seamless integration and performance optimization.My passion lies in helping businesses in the Inland Northwest leverage the full potential of digital marketing to thrive in today’s competitive landscape.