Wendy Flood Email & Phone Number

►During COVID-19 pandemic, I instilled professional guidance, boosted emotional confidence, provided creative work solutions, enhanced resumes, conducted mock interviews, instructed social media / LinkedIn applications, provided tips for online job searches / application processes, etc.►Continued mentoring Eagle Rock College alumni with career support.►Performed engaging skill enhancement workshops via Zoom and other online platforms.►Identified, developed and facilitated highly-rated and interactive training modules.

Los Angeles, Ca, Us

►Part of executive team ensuring best leadership and career development practices, as well as interviewing, selecting and training new staff, faculty and instructors.►Ensured Career Services Department met/exceeded externship and employment accreditation requirements, including extensive database reporting, documentation and communication.►Tripled long-term business partnerships with medical field externship and job placement sites.►Proven career coach and motivator for students, graduates and alumni.►Developed / Presented effective group classroom workshops and one-on-one sessions.►Performed mock interviews, exit interviews, resume critiques, social media tips, professionalism guidance, confidence boosters, portfolio creation, online job searching/applying process, etc.►Created flyers and attended job fairs promoting college.►Recruited “expert in field” guest speakers for student workshops and Advisory Board participation

Los Angeles, Ca, Us

Children’s Defense Alliance (CDA), educational division of Children’s Rescue Alliance (CRA), is a 501(c)(3) nonprofit organization for anti human-trafficking. We provide exceptionally beneficial and age-appropriate Safety Awareness and Leadership Development (L&OD) Programs to young children through adults, including college students, parents/guardians, educators, counselors and clergy. We are also guest speakers at many organizations.►Receive high-ratings as a presenter with repeat clients helping facilitate 300+ yearly workshops.►Earned contract with U.S. Institute of Museum and Library Services (Technology Act) by developing innovative national pilot program.►Performed/Coached Change Management Leadership training to CEO/management.►Manage client requests, on/off-site facility schedules, technical/system setup, budgets, reports, training materials, third party suppliers and vendors.►Deliver Personal, Social Media and L&D Leadership safety workshops by identifying clients' need assessments, gaps and matrix results.

Los Angeles, Ca, Us

Contract position for Los Angeles Superior Court (three-month assignment extended due to exceeding results).►Developed streamlined operational processes for 500+ judges' new system training roll-outs and diversified litigation types.►Managed extensive facility scheduling (numerous court sites) on rush and ongoing basis for conference, meeting and training rooms.►Monitored required space and technical setup, including software, projectors, TV monitors, video conferencing, etc.►Efficiently managed team's projects, application testing, training, custom materials and supplies.►Oversaw complex database/worksheets and all judges' enrollment attendance/tracking reports.►Direct liaison with judges, building managers, IT/Support teams and vendors completing requests before deadlines.

Managed 4+ staff, business operations, data/systems, payroll processes and organizational development learning objectives. ►Devised/Presented workshops, including Change Management Leadership, Safety at Work, You ARE Customer Service, Social Media: Do's and Don'ts at Work, LinkedIn (3 Levels), etc.►Developed/Trained new hire on-boarding, how-to's for business system use, ADP payroll and QuickBooks online.►Highly-Rated Facilitator engaging all types of audiences with fun and motivational learning objectives.

►Managed 250+ members, numerous facilities, businesses, vendors, events, schedules and complex database.►Initiated front office procedures and tested/developed ChamberMaster application guidelines.►Trained/Managed front office staff.►Public speaker at 50+ events; Developed/Presented marketing presentations and new-member orientations with website overview.►Established largest attendance in over 10 years for annual Community Awards'​ event.

Burbank, Ca, Us

Award-winning manager of enterprise-wide learning and organizational development (L&OD) training projects for 8,000+ WBEI employees, including America Online (AOL), DC Comics, Home Box Office (HBO) and Turner Broadcasting (TBS).Promoted two levels by reducing costs, staying on (or below) budget, earning respect and exceeding expectations integrating innovative divisional programs. ►Adept aligning global executive and staff business unit needs with L&OD, HR, IT and Legal learning objectives.►Trained, coached and managed my department's revolving 10+ staff, contractors and trainers, Warner Bros. University (WBU) website, Learning Management System (LMS), eLearning course content, numerous on/off-site facilities, as well as 100s of vendors. ►Saved 75% matching national business unit needs by extensive vendor negotiation including custom course content.►Salvaged HR compliant sexual harassment prevention (SHP) project for 4,000+ employees (Spanish/English).►Expedited personal identity theft prevention project in only three days for 250+ Retail and Studio Facilities' employees (different shifts) with 98% attendance. ►Created, negotiated, approved and monitored vendor bids/contracts/RFPs with a business, legal and technical rationale. Direct liaison with all contracting parties, stakeholders, Production, Legal, Procurement, HR and IT/MIS departments.►Established Vendor Blanket PO process to streamline divisional invoice charge-back process; Reviewed/approved invoices exceeding $200K. ►Orchestrated, presented and led meetings providing financial/analytical comparisons, supplier/vendor alternatives and strategic training development approaches.

Burbank, Ca, Us

Oversaw 8,000+ national employees'​ desktop thru high-end technical, eLearning, and custom organizational development training projects, including scheduling/tracking and performance assessments. Managed the MIS Training Department, MIS Website, staff, numerous vendors, internal and external consultants, trainers and on/off-site facilities reporting to VP level.►Received "CARROT"​ Certificate of Achievement Award overseeing three corporate-wide global email roll-outs to all employees in multiple languages, countries and training styles.►Designed and maintained company's first technical website, MIS End-User Training Center, with divisional SAP charge-back and effective on-line course calendar retrieval.►Established Change Management Leadership workshops for CIO, HR Director and many executives using ProSci's ADKAR model.►Achieved 60% user increase of Books24x7 and online courses by developing/facilitating "E-LEARNING KNOWLEDGE QUEST' live presentations and online webinars for 500+ employees.►Editor and writer of the corporate-wide MIS Newsletter.

Burbank, Ca, Us

Burbank, Ca, Us

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