•Provided strategic leadership as a pivotal member of the executive team for Cru’s City division, overseeing operations and initiatives for a workforce of 750+ staff members and cash flow of over $3 million dollars.•Innovated and implemented a new vision and mission statement alongside a fresh executive leadership structure and executed a systematic rollout.•Directed a successful global virtual event centered on diverse voices, attracting over 2,000 attendees. Expanded subscriber base beyond 3,000 global recipients, produced the associated podcast, garnering nearly 10,000 downloads, and managed a budget of $50,000.•Achieved a remarkable 29% increase in staff engagement and satisfaction within a single year.•Guided executive leaders through the implementation and utilization of the Intercultural Development Inventory (IDI).•Successfully facilitated intercultural training sessions, workshops, and seminars, effectively engaging participants in thoughtful discussions and experiential learning.•Supported the facilitation and formation of affinity groups, fostering a supportive space for employees to connect, share experiences, and learn.•Acted as a resource and point of contact for staff seeking guidance and support on DEIB matters, promoting a more inclusive and open dialogue.

•Led a department dedicated to serving young adults in their twenties, overseeing a team of 52 staff and volunteer members in 15 cities nationwide.•Integrated intercultural education and objectives into staff Key Performance Indicators (KPIs) for enhanced professional growth.•Implemented the Intercultural Development Inventory (IDI) assessment across the entire department, conducting both group workshops and personalized one-on-one debriefing sessions.•Led a strategic transition of our name and brand, aligning it with our mission while refining our goals and objectives for greater clarity and impact.•Increased staff of color recruitment by 225% in 4 years.•Oversaw the department's budget of $47,000, ensuring financial management and the efficient allocation of resources to achieve program goals.•Developed and executed strategic initiatives aligned with the organization's mission and objectives, resulting in fresh curriculums, innovative resources, and customized digital materials tailored to diverse geographic and ethnic contexts.

• Oversaw the conceptualization and execution of Cru’s bi-annual US all-staff conferences for a diverse audience of 6,000+ staff and volunteers, ensured seamless logistics, curated compelling content, and crafted a memorable experience, resulting in a transformative shift within a 70-year-old organization.•Successfully championed the goal of enhancing diversity and inclusion by increasing female and BIPOC speaker representation from 10% to over 70%.•Designed and implemented initiatives that encouraged underrepresented voices to participate, resulting in a more comprehensive range of perspectives and ideas.

Led a diverse team in coaching, mentoring and the development of programs enabling young professionals to lead richer and fuller lives.

Coached and mentored Asian American college students to provide culturally relevant care and guidance around spiritual questions.