As the Executive Assistant to the Operations Director, I managed her schedule, which included acting as a liaison between her and the Support and Leadership Teams. During meetings, I would take notes and assist in tracking tasks to ensure smooth office operations. Additionally, I provided assistance in organizing office events.

As the Executive Assistant to the CEO, my primary responsibility was to serve as a liaison between the management team and the office staff. I ensured that the office had everything it needed to perform smoothly and efficiently. In addition, I coordinated executive outreach and external relations efforts, and oversaw special projects. I also managed the Accounting Department and made sure that all invoices were generated, sent out, and paid on time.

I worked in the Judicial Process Unit and utilized NCIC, DAVID, and BECA to enter warrants into the system. I ran radio dispatch for the county, answered phones, and ran teletype.

I managed all administrative operations for a call center client. This included managing schedules, monitoring time and attendance, meeting KPIs for the client, and maintaining client relations. Additionally, I ensure that all employees at the desk are adequately trained and working to the best of their abilities.

I managed all office schedules and ensured that all time punches were accurate for payroll purposes. I worked closely with the HR Administrator to ensure that all new hires were properly entered into the system, and collaborated with the COO to ensure that all office invoices were submitted on time. My contributions to the company include:- Reducing overall company overtime by 80% by monitoring scheduling issues and enforcing company policies.- Setting up the Kronos Workforce Ready Program for the office, which enabled us to utilize scheduling and reporting features more efficiently.

I handled and optimized all the data entry of freight carriers' documentation for delivered products. My responsibilities included providing customer service to freight carriers and brokers by answering questions related to submitted documentation, as well as reviewing all contracts to ensure that the documentation submitted for payment was accurate. My contributions in this role included:- Managing several of the company's largest carriers and all freight carriers from A-M.- Collaborating on the creation of a training manual for incoming employees on the company system.I handled and optimized all the data entry of freight carriers’ documentation for delivered products. My responsibilities included providing customer service to freight carriers and brokers by answering questions related to submitted documentation, as well as reviewing all contracts to ensure that the documentation submitted for payment was accurate. My contributions in this role included:- Managing several of the company's largest carriers and all freight carriers from A-M.- Collaborating on the creation of a training manual for incoming employees on the company system.

I have worked as a receptionist and administrative assistant for the Sales Vice President and Sales Team, and also provided assistance to the Parts and Service Department. During my tenure, I made some significant contributions such as:- Drafting follow-up letters for the customers who purchased new or used RVs, reminding them to schedule upcoming service appointments for their units. The letter would also notify them about any new and improved RVs available in case they were interested in upgrading their RV. This resulted in increased sales leads.- Helping with End of Year Audit in the Service Department, performing monthly lot checks, and providing backup assistance to the Office Manager in paying vendors, accepting payments for service, and assisting with payroll submission.

I was appointed as the chairperson to oversee the Scholastic Book Fairs for both elementary schools. The book fairs were held twice a year for both locations. Thanks to our efforts, we managed to raise sufficient funds to stock the entire library of the 5th grade elementary school.

Responsibilities included typing title insurance policies and documents. Assisted in training new Typists. Provided backup services for Commercial Attorney's Executive Assistant when needed.

As a Preschool Substitute Teacher, I was responsible for leading weekly Games and Movement classes for the students. I was later promoted to a full-time position where I oversaw the Aftercare Program and provided coverage for preschool teachers during the day.

I handled all reporting and transcription duties for our squad's main headquarters, managed time and attendance for the squad, scheduled and organized the Supervisory Special Agent's calendar, booked hotel accommodations for agents travelling to the Phoenix area and arranged conference setups for the Bank Fraud Task Force and Telemarketing Task Force. As a significant contribution, I played a leading role in advocating for a pay increase for all Squad Administrative Assistants by providing documentation of additional duties performed by them.

After finishing high school, this was my first job before moving to Phoenix, Arizona where I worked for the FBI. While there, I had a diverse range of responsibilities, such as managing the License and Title Department, serving as a Student Loan Officer and Collector, training Receptionists, and performing secretarial duties for both the Collection and Loan Departments.