After 25+ years in hospitality businesses, there's not much I haven't encountered and there's always room to learn. It's rewarding to draw on this experience to help others in their business so they continue to improve. I particularly enjoy adding value by identifying the challenges, collaborating to develop a strategy and supporting the stakeholders through training so they're up-skilled and empowered to "be the change".

Partnering with Hotel Managers to identify the levers to improve metrics and drive guest satisfaction, team engagement and business profitability.

Collaborating to develop a sales culture within our network of apartment hotels in Melbourne, Sydney and Brisbane to grow our business. Veriu Hotel Group and Punthill Apartment Hotels provides accommodation for short-term or long stays, with a pipieline of new hotels opening throughout Australia.

Successfully established and operated a residential property management business in Melbourne, Australia to make a positive difference to landlords and tenants.

Casual Lecturer in Bachelor of Hospitality Management, teaching Management and Marketing subjects.

Owned and operated Quest Moorabbin apartment hotel in SE Melbourne with my business partner, Tina Minichilli. We took the business from break-even to profitability with a 30% increase in key benchmarks during the period of ownership, by focusing on the fundamentals of customer service and effective management.Through our effective sales & marketing initiatives, we increased occupancy and grew our RevPAR (Revenue per Available Room) creating a profitable business.2016 Finalist in the… Show more Owned and operated Quest Moorabbin apartment hotel in SE Melbourne with my business partner, Tina Minichilli. We took the business from break-even to profitability with a 30% increase in key benchmarks during the period of ownership, by focusing on the fundamentals of customer service and effective management.Through our effective sales & marketing initiatives, we increased occupancy and grew our RevPAR (Revenue per Available Room) creating a profitable business.2016 Finalist in the Quest "Franchise of the Year 2016 (Vic/Tas)" Awards2016 Runner Up in the "Customer Service Business of the Year", Melbourne Business Awards (SE Melb region)Proudly supported Ronald McDonald House at Monash Hospital, Clayton. Show less

As Marketing and Communications Manager for one of Melbourne's best loved catering brands, I had the privilege of raising the profile of venues such as NGV, Melbourne Museum, Flemington Racecourse, Ripponlea, Port Melbourne Yacht Club, Melbourne Grand Prix and private events.

On-site manager for regional motels with accommodation, restaurants and conferencing. Responsible for full operations and P&L performance.