Wendy Kessler

Wendy Kessler Email and Phone Number

Curriculum Writer @ William Angliss Institute
Melbourne, VIC, AU
Wendy Kessler's Location
Melbourne, Victoria, Australia, Australia
Wendy Kessler's Contact Details

Wendy Kessler personal email

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About Wendy Kessler

Making a positive difference is what drives me.As a hospitality and communications professional, I have enjoyed years developing teams to grow hotel businesses and supporting individuals on their path to success. I've been responsible for financial performance, managing and mentoring teams in sales, marketing and hospitality operations, leading to their professional growth and improved business performance.As a hospitality trainer and educator, I have developed and implemented training and assessment programs for specific hospitality workplace training and accredited training in Bachelor of Hospitality Management.I am a strategic thinker who can visualise and communicate the "big picture". But transformation in learners and employees happens one-by-one when the spark of knowledge ignites and they're motivated to take that extra step that maybe they didn't think was possible. That's true success and I love being part of that process!

Wendy Kessler's Current Company Details
William Angliss Institute

William Angliss Institute

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Curriculum Writer
Melbourne, VIC, AU
Website:
angliss.edu.au
Employees:
738
Wendy Kessler Work Experience Details
  • William Angliss Institute
    Curriculum Writer
    William Angliss Institute
    Melbourne, Vic, Au
  • Self-Employed
    Supporting Hospitality Businesses
    Self-Employed Mar 2024 - Present
    Melbourne, Victoria, Australia
    After 25+ years in hospitality businesses, there's not much I haven't encountered and there's always room to learn. It's rewarding to draw on this experience to help others in their business so they continue to improve. I particularly enjoy adding value by identifying the challenges, collaborating to develop a strategy and supporting the stakeholders through training so they're up-skilled and empowered to "be the change".
  • Veriu Group | Veriu Hotels & Suites | Punthill Apartment Hotels
    General Manager Business Performance
    Veriu Group | Veriu Hotels & Suites | Punthill Apartment Hotels Jul 2022 - May 2023
    Melbourne, Victoria, Australia
    Partnering with Hotel Managers to identify the levers to improve metrics and drive guest satisfaction, team engagement and business profitability.
  • Veriu Group
    Associate Director Local Sales / Cluster Hotel Manager
    Veriu Group Oct 2019 - Aug 2022
    Melbourne, Victoria, Australia
    Collaborating to develop a sales culture within our network of apartment hotels in Melbourne, Sydney and Brisbane to grow our business. Veriu Hotel Group and Punthill Apartment Hotels provides accommodation for short-term or long stays, with a pipieline of new hotels opening throughout Australia.
  • Brew Property Management
    Director
    Brew Property Management Jul 2017 - Mar 2020
    Melbourne, Australia
    Successfully established and operated a residential property management business in Melbourne, Australia to make a positive difference to landlords and tenants.
  • William Angliss Institute
    Lecturer
    William Angliss Institute Jul 2017 - Dec 2017
    Melbourne, Victoria, Australia
    Casual Lecturer in Bachelor of Hospitality Management, teaching Management and Marketing subjects.
  • Quest Apartment Hotels
    Franchise Owner
    Quest Apartment Hotels May 2014 - Jan 2017
    Quest Moorabbin
    Owned and operated Quest Moorabbin apartment hotel in SE Melbourne with my business partner, Tina Minichilli. We took the business from break-even to profitability with a 30% increase in key benchmarks during the period of ownership, by focusing on the fundamentals of customer service and effective management.Through our effective sales & marketing initiatives, we increased occupancy and grew our RevPAR (Revenue per Available Room) creating a profitable business.2016 Finalist in the… Show more Owned and operated Quest Moorabbin apartment hotel in SE Melbourne with my business partner, Tina Minichilli. We took the business from break-even to profitability with a 30% increase in key benchmarks during the period of ownership, by focusing on the fundamentals of customer service and effective management.Through our effective sales & marketing initiatives, we increased occupancy and grew our RevPAR (Revenue per Available Room) creating a profitable business.2016 Finalist in the Quest "Franchise of the Year 2016 (Vic/Tas)" Awards2016 Runner Up in the "Customer Service Business of the Year", Melbourne Business Awards (SE Melb region)Proudly supported Ronald McDonald House at Monash Hospital, Clayton. Show less
  • Peter Rowland Catering
    Marketing & Communications Manager
    Peter Rowland Catering Jan 2011 - Oct 2013
    Melbourne, Victoria
    As Marketing and Communications Manager for one of Melbourne's best loved catering brands, I had the privilege of raising the profile of venues such as NGV, Melbourne Museum, Flemington Racecourse, Ripponlea, Port Melbourne Yacht Club, Melbourne Grand Prix and private events.
  • Wyndham Worldwide
    Vp Sales Operations, Vp Customer Service & Loyalty, Vp Public Relations & Communications
    Wyndham Worldwide Jul 2006 - Dec 2010
    Gold Coast, Australia
  • Goodyear
    Franchise Project Co-Ordinator
    Goodyear Aug 2005 - Jul 2006
  • Choice Hotels International
    Vice President Franchise Services
    Choice Hotels International Mar 2000 - Dec 2004
    Melbourne, Victoria
  • Sundowner Chain Motor Inns Pty Ltd.
    Hotel Manager - Regional Victorian Locations
    Sundowner Chain Motor Inns Pty Ltd. Jul 1997 - Jan 2000
    Shepparton, Geelong, Warrnambool
    On-site manager for regional motels with accommodation, restaurants and conferencing. Responsible for full operations and P&L performance.

Wendy Kessler Skills

Internal Communications Marketing Communications Public Relations Marketing Strategy Project Management Leadership Change Management Business Process Improvement Restructuring Integrated Marketing Strategic Communications Social Media Digital Marketing Employee Engagement Training Product Development Business Strategy Management Strategy Real Estate Change Management Communications Budgets Marketing Strategic Planning Negotiation Event Management Social Media Marketing Customer Service Sales Time Management Hospitality Sales Operations Advertising Online Marketing Online Advertising Email Marketing Hotels Hospitality Industry Hotel Management Budgeting Social Networking Market Research

Wendy Kessler Education Details

Frequently Asked Questions about Wendy Kessler

What company does Wendy Kessler work for?

Wendy Kessler works for William Angliss Institute

What is Wendy Kessler's role at the current company?

Wendy Kessler's current role is Curriculum Writer.

What is Wendy Kessler's email address?

Wendy Kessler's email address is ke****@****ond.com

What schools did Wendy Kessler attend?

Wendy Kessler attended Deakin University, Box Hill Institute, Hba Learning Centres.

What skills is Wendy Kessler known for?

Wendy Kessler has skills like Internal Communications, Marketing Communications, Public Relations, Marketing Strategy, Project Management, Leadership, Change Management, Business Process Improvement, Restructuring, Integrated Marketing, Strategic Communications, Social Media.

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