Wendy Khan Email & Phone Number

Jacksonville, Florida, United States

Direct day-to-day operations and workflow as it relates to finance, contractual compliance, small business programs, and other related Office of Economic Development (OED) programs and agreements. This includes but is not limited to the following:1) Manage the general operations, including budgeting and finance, contract compliance, procurement, small business, and other Departmental programs, and staff issues in the OED.2) Coordinate loan closings for OED programs and work closely with the Office of General Counsel to prepare related documents.3) Assign responsibility, take corrective action, demonstrate leadership in evaluating, developing, and motivating employees.4) Coordinate with staff to prepare and oversee the Department's annual budgets and implementation of various programs.5) Effectuates the development, coordination and implementation of new and revised policies and procedures that guide decision making and affect studies, financing, and project development.6) Support the Department by conducting continuous improvement assessments to identify opportunities and potential risks associated with critical processes.7) Aid in the policy making agenda as it relates to individual development deals and interacts with City Council and the Mayor's office as it relates to the policy initiatives of the OED.

Jacksonville, Florida Area

Responsible for overseeing finance and contractual compliance for the Office of Economic Development (OED). This includes but is not limited to the following:1) Ensure that the OED stays on budget and compliant with its various contracts, including economic development and redevelopment agreements. 2) Manage and coordinate the efforts of Finance and Compliance staff relative to budgeting, accounts payable, accounts receivable, monitoring of accounts, procurement, cash disbursements, and loan collections. 3) Schedule, assign, review and evaluate the work related to financial analysis and contractual compliance. 4) Prepare and oversee the Department's annual budgets, including monthly forecasts, reporting, historic analysis and reconciliation.5) Provide technical accounting and financial support to the department by creating, managing, and maintaining accounting, financial, procurement, and budgetary records.6) Support the Department by conducting continuous improvement assessments to identify opportunities and potential risks associated with critical processes within Finance and Compliance activities.7) Facilitate loan closings and assist with special projects.8) Monitors the performance of the OED against strategic economic development and operational plans to ensure goals are met.

Jacksonville, Florida Area

Responsible for coordinating the development, implementation and evaluation of the JTA's overall performance improvement program. This includes but is not limited to the following: 1) Supporting the Authority’s performance improvement process;2) Monitoring performance and identifying performance trends; and3) Prioritizing and recommending improvements. Support the agency by helping to ensure compliance of all Federal, State and Local rules, laws, statutes and ordinances. Investigate specific areas of concern as identified by the Executive Leadership Team of the Authority. Responsible for managing and coordinating organization-wide efforts to ensure that performance management and quality improvement programs are developed and managed using a data driven focus that sets priorities for improvements aligned to ongoing strategic initiatives. Responsible for participating in organizational strategic planning and providing leadership for performance improvements initiatives and policy development. This includes creation and implementation of an organization-wide performance dashboard. In charge of planning, organizing and coordinating the annual NTD (National Transit Database) report submission, as well as preparation and submission of the annual FTC (Florida Transportation Commission) report. This includes validating data to ensure integrity and serving as the functional contact for NTD and FTC.

Jacksonville, Florida Area

The Grants and Capital Budget Program Manager is responsible for planning, directing, and administering Federal, State, and local grants and/or cooperative agreements. This position performs a variety of complex tracking, technical and financial analysis, reporting and contract administration. This includes coordination and oversight of pre-award and post-award activities for sponsored projects; ensuring compliance with Federal, State and Local regulations for each of the Authority's grants and cooperative agreements; and assisting with the development of the Authority's annual capital budget.I was responsible for identifying and applying for traditional and non-traditional funding resources, including but not limited to formula funding, discretionary funds, and other sources. I was also responsible for managing and overseeing special projects to help meet strategic plans and long-term business projects. I served as the Grants/Projects subject matter expert for the Authority's Oracle system and assist with system application questions/issues. I worked closely with Long Range Planning and other stakeholders with regards to the development and implementation of the agency's Transit Asset Management Plan. I also assisted with the agency's annual audit and the Triennial Review process.

In charge of managing cartographic and Geographic Information Systems projects from acceptance to completion. Typically this consists of consulting with a client regarding the parameters of their project, and once started, providing them with updates and revisions until the project is completed. This includes use of ESRI ArcGIS software and database (Access, Excel, Oracle, and SQL) programs.

ElderSource is the Area Agency on Aging and Aging and Disability Resource Center for Northeast Florida, covering Baker, Clay, Duval, Flagler, Nassau, St. Johns and Volusia Counties. I was responsible for the oversight of the programmatic and contractual functions of the organization. This includes grants and contractual agreements with local service providers, foundations, consultants, and the Department of Elder Affairs (DOEA). I was also responsible for all activities related to future planning and resource allocation for the organization and its seven county planning and service area. This included extensive research and data analysis, working closely with the community and community partners, as well as GIS mapping and analysis. I managed and supervised all planning, program and contract staff to ensure that ElderSource and its providers remained in compliance with contractual agreements and all DOEA requirements. I oversaw the request for proposal process for services funded and offered throughout the service area. I also coordinated and staffed the agency’s Strategic Planning committee and was responsible for updating and implementing the agency’s strategic plan.

As Brownfields Redevelopment Coordinator, I was responsible for the daily operation, including administrative and financial functions, of the Jacksonville Brownfields Program. I served as the primary contact with the public regarding all inquiries, concerns or issues related to Brownfields Redevelopment. I participated in planning and directing cleanup and redevelopment of contaminated properties for reuse. I also conducted economic and data analysis to support decisions for projects and prepared/managed grants related to the program.As a City Planner, I helped support future development and design of communities and the associated legislative process by conducting statistical research and analysis, compiling data used in reports and presentations, preparing correspondence and technical reports, and supporting and collaborating with City Council and other City agencies, the community, and other municipalities. I played a key role in the 2010 Comprehensive Plan Update, the Baymeadows Vision Plan, and the Southside Vision Plan. I also provided recommendations and reporting for a multitude of land use amendments and policy updates. I used GIS mapping and data analysis to support future growth and development within Jacksonville.

Responsible for providing operational, procedural and account information on all client account transfers to and from other financial institutions to Financial Advisors and Client Associates in the domestic Branch Office network, as well as with personnel in other home office departments. I also served as subject matter expert for client account transfers and as escalation point of contact for customer service and internal employee issues.

Mba, Business Administration

Activities and Societies: MBA Association, COB Graduate Student Organization

Ba, International Business/Geography