Manage multiple special projects, from planning and scheduling of work activities and personal appearances to customer service. Serve as administrator to support operations for this telecom construction firm. Establish and implement business policies and procedures. Serve as representative and liaison between employees, customers and the public.•Developed the infrastructure for the personal speaking engagement process, including collateral marketing materials targeted to faith-based organizations and corporate accounts. Promoted concept of expanding the speaker component to include recruiting other business speakers. Result: Took business from 5 engagements to 100+ engagements annually.

Manage the bid proposal process, from inception to completion, including pricing requests, RFP review and authorization, solicitation of on-line bid opportunities, sales follow-up, customer support and product delivery, for this certified liquid asphalt supplier to state contractors in N.C. •Created a comprehensive bid process, including selection of contractors and RFP timelines, to ensure contract profitability. Initiated and implemented timely response protocols to customer bid requests, delivery and documentation. Frequently customers were evaluating other DBE/WBE certified suppliers to meet compliance goals. Result: Achieved $1.5 million in first-year sales, and yielded ongoing business growth. A&R consistently demonstrated the highest reliability-and was more often selected as the preferred supplier.

Manage purchasing operations, including sourcing of materials, supplies and services; selecting and negotiating vendor agreements; and ensuring compliance of county child development and sanitation regulations for this child care facility. Oversaw site development and construction of new facilities, including project scheduling and product warranty issues. Served as project manager.•Developed age-appropriate equipment and furniture (load lists) to comply with N.C. state guidelines. Created cost-reduction efficiencies. Initiated a 3-bid process for soliciting vendors. Result: Saved $160,000 (based on initial project estimates), and established best practices.

Sold playground equipment and educational supplies to child-care centers, elementary schools, and park and recreational facilities throughout North Carolina for this start-up firm. Called on decision makers at the state, federal (Head-Start programs) and public-school level. Assembled bid/proposals and coordinated process. Coordinated conferences with school and state officials.Wendy Kitchen (704) 701-5588•Delivered $1.5 million in annual first-year sales. Closed $200,000 in initial 3 months. Result: Exceeded annual forecast.

Hired by ABC School Supply (acquired by Childcraft in mid-2002) to sell educational school supplies, furniture and playground equipment to Head-Start programs, public and private schools, and child development centers. Initially, covered North Carolina and East Tennessee before territory was reconfigured to include WNC, the Piedmont and all of N.C. Developed sales forecasts and trimester reviews for all market segments within N.C. and East Tennessee. Promoted from L1 ESC to L3 ESC within 9 months before acquisition. Result: Grew sales 20% within this period.

Recruited by company’s owner. Sold freight services to area businesses for this third-party logistics and freight-forwarding company. Prepared plans to achieve monthly and quarterly goals, and managed operations. Company was sold to new owner, with new management team hired by owner.

Promoted and sold vending and cafeteria services to regional businesses. Developed monthly forecasts, and prepared P & L statements for new accounts. A 100-year-old family-owned firm, Sands was sold shortly after my arrival.

Managed sales to 35 grocery (HQ level), wholesale, military and mass merchandising accounts, including promotions and trade-spend strategies. Developed and presented promotional events to district managers within Wal-Mart and K-mart chains to achieve distribution, brand and placement objectives. Supervised activities of 3 full-time and 9 part-time employees. Initially covered Baltimore-based territory, and later transferred to Charlotte area. •Achieved sales targets 22 consecutive months. Sold the world’s largest Chips Ahoy! display in Nabisco’s history to Wal-Mart, White Marsh, Maryland (1,000 cases).

Sold food products to retail chain and independent retail accounts in Charleston, West Virginia territory. Prepared forecasting trends and analyzed accounts’ performance.