Established in 1918 and with over 6,000 members, the Queensland Justices Association (QJA) is a not for profit organisation providing professional development and support to Justices of the Peace (JP) and Commisioners for Declarations (C.Dec) in Qld. In addition, QJA is an RTO delivering pre-appointment training for those wanting to become a JP.Answering to the Board of Directors, the Business Manager is responsible for the operations of the organisation as well as fulfilling the key roles of Registrar and Company Secretary. The Business Manager’s primary functions are to execute the organisation's strategic plan and support its constitution, thus playing a central role in the organisation’s mission-based management.Key milestones and achievements:1. Implemented, project managed and rolled out new member CRM software (2015-16)2. Implemented, project managed and rolled out new student management software (2017)3. Implemented an updated SharePoint site. (2018)4. Updated and re-designed the website (2019)5. Updated and re-designed the online learning platform in Moodle (2019)6. Returned surplus to the association and break-even in a budged deficit year. (2014-19)7. MC’d key events including International Womens Day, National Volunteer Week and the Association’s Centennial celebration dinner before the Governor of Qld (2014-19)8. Re-designed office roles and functions including process improvement9. Incorporated consistent branding across the Association (2015-18)10. Ensured the re-registration of the Association’s RTO status through improvement to compliance to standards (2018-19)11. Rolled out and rebranded an updated suite of online member PD (2019)12. Assisted with the production of a suite of role-play training videos (2018-19)13. Organised Association events including Trainers Conference (2015-19) and the Centennial Conference (2018)

Casual Board position

Importer, wholesaler and distributor of aftermarket automotive products to retail industry. Haigh has 4 sites in Australia – 2 warehouses and 2 manufacturing facilities. 80 Employees. • Management of the Accounts Department team• Internal and External financial reporting • Budgeting and Cash flow • Management of the company’s IT resources • Occupational Health and Safety managementKey Achievements• Server upgrade to virtualization in 2012

• Management of the Accounts Department • Internal and External financial reporting Internal software support on ERP, WMS, MSOffice.• Budgeting and Cash flow • Management of the company’s IT resources • Occupational Health and Safety Key Achievements:• Hardware & software upgrade of ERP system in 2006 • Server upgrade to virtualization in 2012 • Established and progressed sales mobility solution for front line sales team 2011 • Managed company cashflow through GFC of 2008/9 • Assisted in turn-around of manufacturing company from loss maker to $200K profit per year in 2 years. 2007/8 • Reduced staff turnover by 80% through improved recruitment, induction and training • Reduced Lost Time Injuries to less than 1 day per year.

Manufacturer of earthmoving attachments for the construction and mining industries. 120 employees. • Weekly Payroll • Recruitment and induction of permanent, casual and labour hire staff • Industrial Relations – including enterprise bargaining • OHS Management – co-ordinate the safety committee • QA Co-ordinator – meet requirements and liaise with auditorsKey Acheivements• Negotiated and drafted 3 Certified Agreements • Reduced staff turnover • Successful QA re-certfication to ISO9001

Manufacturer/supplier of rolled steel roofing and rainwater goods to the building industry. 100 employees• Payroll management (120 employees)• Training program for all sales and management staff• HR Management for employees throughout Queensland and Northern NSW.

Lilianfels Blue Mountains: 5 Star, 86 Room luxury hotel located in the Blue Mountains of NSW • HR Management and payroll for 100 staff Acheivements:• Set up HR and payroll systems for new 5 star hotel employing over 100 staff in Blue Mountains • Negotiated first non-union enterprise bargaining agreement in hospitality industry in Australia • Employed as accounts payable/payroll clerk prior to opening of hotel • Set up HR system and payroll for hotel opening • Set up Accounts payable processes for hotel opening • Established Payroll system for hotel. Various positions in Melbourne, Sydney in administration, accounting in insurance and hospitality industries.