Wendy Lee Roberts Email & Phone Number

Clinton Township, Michigan, United States

Continuing to handle procurement responsibilities for all Parker Hannifin Divisions and additional Galloup Forberg Smith suppliers.

Troy, Michigan

Position moved me into Management Team. Responsibility for company inventory purchasing and requisition purchasing. Supplier Invoice Discrepancies, cross trained Admin. Asst. to handle sales RGA’s, and implemented a calendar year annual returns process. Worked with IT to cleanup item database while maintaining supplier price list information and redesigning supplier cost matrix.Heavily involved in company Sharepoint for Vendor Pages.Focused on warehouse best practices, individual responsibilities, and TEAM results. Posted warehouse metrics, what’s working/what’s not discussions, cross training, personal growth training, and restructured warehouse staff to focus more on inventory control and accuracy in best practices. 5 Direct Reports- (3) receiving/put away/pick/pack/ship (1) production order coordinator and (1) inventory control administrator.

Troy, Michigan

Developed entire department. Incorporated Purchasing best practices into business operations that were not practiced for 17 years. Handled all inventory purchasing.Formulated line buy schedule.Supported AP in vendor/supplier data clean up. Worked with AP on open transactions and not vouched transactions. Focused on cost reductions with AP in the areas of RGA’s and Supplier Invoice Discrepancies.

Troy, Michigan

Provide inside sales support to field sales client development team by providing quotations, entering orders, and maintaining on time deliveries. Provide both internal and external customer service to meet and/or exceed my customers expectations.Handle incoming calls, faxes, emails, and online inquires from customers to purchase products in 10 vertical markets for over 28 manufacturers. Internally interviewed for New Position as company Purchasing Agent.

Troy, Michigan

Handle incoming calls, enter orders for large corporations, manage purchases, source products, expedite and track deliveries, create invoices, support accounts receivable and accounts payables in collections and discrepancies. Create procedures, maintain contact databases, and process work load through 5 software ERP’s. Secondary account responsibility: Chrysler, Medbiz, Bank of America, Exxon Mobil, and Eaton Corporation. Primary account responsibility: DTE Energy

Analyzed blueprints, and other documentation to prepare material lists, costs, and time frames on formal proposals to the electrical contractors by deadline. Prepared submittals binders for large projects. Consulted with clients, vendors, and personnel in other departments to resolve issues and to meet deadlines. Prepared and processed purchase orders for projects and maintained inventory levels. Greeted customers and discussed types, and quantity of merchandise for purchase. Computed charges for merchandise or services and receive payments. Recommend and provide advice on a wide variety of products and services. Answer telephones to provide information and receive orders. Handled primary buying for Lamps and Fixtures. Hired in as First Woman Counter Salesperson for 80 yr old company. Put up stock and worked as one of a two person team to support all walk in electrical contractors at Novi, MI branch. Pulled all will call orders.

Activant acquired TradePower. Put me on a beta software called Commerce Center as consultant. Provided remote Web-ex, and/or onsite training for clients computer based business operation system. Training covered basic setup, chart of accounts conversion (general ledger), accounts receivables, accounts payables, inventory controls, and all daily processes such as sales, cash receipts, vendor payments, productions orders, and purchase order generation. Clients were both in distribution and manufacturing industries. Worked USA and Canada.

TradePower was originally known as Trade Service Systems. ARRAY ERP business system software. Provided remote Web-ex, and/or onsite training for clients computer based business operation system for new clients initial installation of the system as head Project Manager. Project Manager worked with new clients on data mappings for data conversions to new system, also. Client Users 15-200 in Western Region (9-12 states) in the U.S., primarily electrical distributors. Worked with existing software clients as an internal auditor, examining and evaluating the clients overall efficiencies and effectiveness operationally, and reporting to clients management to support further development of the clients computer systems, enhance customer service and increase profitability.Developed an a system audit process that was incorporated into Consulting Team. Received Awards for top performance as consultant and Gold Service accounts.

Provided support to all departments, re-engineered company price matrix, and lead team to create first full-line catalog as project manager. Office Sales Manager, included inside sales team; counter sales team, purchasing and warehouse team and delivery team as my direct reports (14 in total). Analyzed and controlled expenditures of my division in order to conform to budgetary requirements. Established best practices for activities performed by my direct reports. Managers communicated continually to improve performance and productivity throughout the entire company. Management training by Performex. Directed staffing, training, and performance evaluations in order to develop my staff and accomplish company sales goals. Company marketing team leader for vendor communications and planning, sales planning, public relations, promotions, and advertising. (AD) Worked in inside sales for 5 years handling Aerospace, MRO and Lighting Services. Hired into this company as Purchasing Agent and was educated by company President to use Gordon Graham distribution inventory control principles. Was educated by Gordon Graham directly. While in purchasing position assisted in move from custom ERP system to Array software designed by Trade Service Systems. Software used Trade Service “biddle” book data for item database.

Pomona, California, United States

Handled incoming calls, cash sale transactions, pricing of invoices, and support to accounting. Position changed to support to General Manager as a Buyer for electrical products, handling receiving receipts and learning inventory control principles. Sales, receiving, purchasing and inventory control were all manual processes. Was part of selection process for ADP for AP and AR as business system. Used Trade Service “biddle” book for List Price and cost management.