Sales management background providing strategic direction for a brand in B2B sales of printed and electronic tax filing software solutions. Possesses strong strategic and analytical skills with repeated success in guiding cross-functional inside sales and customer service teams to retaining and obtain new customers. Highly motivated sales operations manager with employee development background.• Process Planning• Goal Setting• Budget Planning• Strong in Analytics• Revenue Forecasting• Business Development• Microsoft Office Suite expert• Event Planning• Time Management Skills• Business Sales Strategy • Sales Team Building and Supervising• Leadership Program Management• Sales Operation & Training• Key Account Relationship Management• Customer Service Management• New Technology Product & Partnership Launches• Results Oriented• Communication Skills• Develops Creative Solutions