Wendy Loo Email & Phone Number

Kuala Lumpur, My

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Project Planning and Oversight Leading the planning, delegation, and oversight of projects  Providing consistent updates to various stakeholders Ensure alignment with client’s requirements and organizational goals• Leadership and Guidance Providing clear direction, instructions, and ongoing guidance to team members Ensuring team members are well-prepared for efficient task execution• Training and Development Conducting in-depth training sessions to team members Offering mentorship, support to cultivate team culture• Task Delegation Designing and implementing timelines and roadmaps to optimize team performance Conducting effective task delegation

• Establishing or developing QA processes and procedures• Schedule and managing ongoing projects• Planning, designating, and overseeing projects and providing updates on a consistent basis to various stakeholders• Creating, implementing timelines and roadmaps to delegate all the operation task to team members• Providing direction, instructions, and guidance to team member to ensure they are fully equipped to perform their tasks• Streamlining process and reduce the operation timing• Planning & implementing processes to improving the data quality in accordance with quality measurement matrix• Providing training to newcomers to familiarize our in-house system and ensure the trainees able to handle tasks up to standard• Conducting evaluation and supporting during hiring and onboarding process• Overseeing team members’ work to ensure it adhere to specifications• Identifying bugs and issues, running tests, and making improvement recommendations

• Supporting the Data-as-a-Service platform by ensuring the consistency, integrity, and quality of the data• Improving data accuracy and quality for analysis by consistently filtering and cleaning collected data and ensuring corrections are made as necessary to increase user’s confidence• Collating and analysing data including investigations into incomplete data• Supporting customer service for Brickz Transacted Sub-Sale by attending to clients’ queries on database service to boost growth in products usage• Manage building list as per request to help agent utilize ad credit• Increasing and improving page view and search analysis• Working closely with technical team to increase the compatibility between database to increase visibility• Providing training to newcomers to familiarize our in-house system and ensure the trainees able to handle tasks up to standard• Supervising and guiding juniors in the database maintenance to ensure the databases are in high quality• Preparing, reviewing, and presenting operation guidelines to perform quality checks• Involving in location mapping for Malaysia and Hong Kong Market

• Maintaining and enhancing the quality and coverage of CEIC Data’s in-house economic research database specific on Mauritius, Mozambique and Norway• Establishing close co-operation with official data issuing sources, sales and client servicing team to ensure the quality of the databases• Ensuring data update or corrections are made as necessary to improve accessibility, accuracy, comprehensiveness and timeliness• Attending to clients’ queries on CEIC Data’s database service specific on Mauritius, Mozambique and Norway• Expanding CEIC Data’s database coverage by doing data mining and data expansion specific on new country database (Mozambique) and existing database (Mauritius and Norway)• Enhancing CEIC Data’s database with involvement in Africa Database Coverage Enhancement Project to create new key indicator• Producing and updating methodology notes and economic articles specific on Mauritius, Mozambique and Norway• Providing country and regional news sharing session in each quarter with team member• Participating in DataFeed specialized task force for quality checks on international source such as World Bank and International Monetary Fund database• Preparing and reviewing guidelines on quality checks on international source such as World Bank and International Monetary Fund database• Involving in Footnote Review Team specialized task force by reviewing and proofreading methodology notes submitted for different database• Improving data quality by involvement in quality check process for CEIC Data’s in-house economic database• Assisting local trainer to perform quality check on data backfill and parallel run update by trainee• Guiding juniors in the database maintenance• Planning and executing bi weekly team activities

Menara Ocbc, Kuala Lumpur

• Creating, checking and authorizing Letter of Credit • Establishing close co-operation with Singapore counterpart to resolve problems relating to Letter of Credit and to ensure prompt and efficient service. • Handling Singapore Structured Trade Union customer • Communicating with relationship manager or credit controller or business head for the exceptions approval by providing necessary information or documents • Dealing with advising bank by sending authenticated message • Remitting funds to the advising bank • Using Web Fitas and Swift Alliance to issue the Letter of credit

Bachelor Of Economisc (Hons) Financial Economics, Financial Economics, Second Class

Activities and Societies: •Organizing committee for Treasure Hunt •Helper for fund raising for Christian Fellowship Society •Helper.

Lcci International Qualifications, Certificate In Business Statistics, Certificate In Advanced Business Calculations, Credit In Business Statistics, Distinction In Advanced Business Calculations

Sijil Tinggi Pelajaran Malaysia, Stpm

Activities and Societies: Editorial Board Quarter Master for Sports DayEditorial Board Quarter Master for Sports Day