Wendy Thomas Email & Phone Number

San Francisco Bay Area

Provide human resources consulting and solutions tailored to the small business owner with a focus on compliance and ease of use in today's challenging business environment.* Conduct comprehensive compliance audits addressing the entire employment cycle from hire through termination of employees. Identify gaps, recommend remedies, and advise on implementation.* Design, deliver and integrate human resources products and services into the business. Assess the uniqueness of each small business client and tailor solutions to meet their needs. Consult with management and advise on employee relations issues.

San Francisco Bay Area

Directed human resources for Visa International Corporate, whose business entities included Technology, Finance, Audit, Corporate Relations, Legal, and Products/Payments Services. Partnered with the line to drive strategic initiatives for 5000 globally, led merger and integration teams for global restructuring in preparation for becoming a public company, while managing the HR organization with a budget of $5mm and 14 headcount.*Led the team that merged the seven existing regional HR talent frameworks into a new, common performance management system and core competencies and established the new global talent principles for Visa Inc.*Through the development of employment guiding principles, policies, values, and associated components, led the team that defined the culture of the new Visa. Used strong influencing, negotiation, and communication skills resulting in one set of common employment principles and policies globally with geographical adaptability.*Provided day-to-day human resources consulting for the business leaders and employees during a period of significant organizational change and uncertainty, enabling the retention of critical talent and the delivery of time and budget sensitive business initiatives.*Developed and executed a business plan for the corporate human resources organization that positioned HR to aggressively meet and anticipate the organization's needs during integration and pre-IPO, while delivering on business as usual requirements. Realigned the HR talent and resources to meet shifting business needs while establishing a culture of communication, transparency, employee ownership of results, and a broad understanding of business drivers.

San Francisco Bay Area

Managed Employee Relations, Leadership Development, Diversity and Inclusion, and served as the Assistant Compliance Officer for the Global Business Conduct Program.* Researched, designed and implemented the HR elements of the Corporate Business Conduct Program in adherence with Sarbanes-Oxley. Negotiated with and influenced regional compliance officers to gain their endorsement resulting in approval and adoption by the Board. Conducted investigations and resolved compliance issues.* Established strategic framework for the diversity and inclusion plan for Visa International, incorporated tenets into business strategy, formed Employee Resource Groups that served as a critical resource for the business and enhanced Visa’s employee engagement brand.* Designed and delivered a business forum to educate Visa’s top 100 leaders on a single global business strategy with regional adaptability, best practices, and thought leadership principles. The forum resulted in the establishment of three cross-regional teams charged with designing and implementing global solutions to address competitive threats.* Designed and implemented a talent management strategy that identified employee segments (e.g. key leaders, high potentials, experts) accompanied by targeted learning experiences which resulted in the development of employees from both a business and leadership perspective.

San Francisco Bay Area

Managed and provided full-service human resources consulting for a variety of business entities including the Internet Group, Call Centers, ATM, Retail Branch Banking. Worked in Corporate Human Resources in Merger and Acquisitions and Employee Relations.* Expanded the employee base of the Internet business from 500 to 3,500 employees by utilizing creative branding and marketing techniques, intensive campus recruiting, and the opening of new business locations, during a period of high growth and an extremely competitive hiring market.* Implemented an incentive compensation plan based on business scorecard that led to employee retention and enhanced ability to attract talent.* Provided strategic counsel as the human resources expert on the corporate M&A team. Also led the human resources integration of several acquisitions/mergers (Norwest, First Interstate, etc.) into major lines of business (Internet Group, Retail Banking) resulting in the merger of cultures, talent, and associated human resources and business issues.* Significantly increased efficiency of human resources products and services through desktop delivery in areas such as performance management, employee resource groups, education, compliance and related activities.* Provided full service human resources consulting as a partner to the business in the core areas of employee relations, staffing, development, compensation and benefits for various businesses.

Provided full-service human resources business partner services to a variety of state businesses to include natural resources, tax commission, and the corporate-like functions at the State Capitol level. Developed my core human resources expertise in employee relations, compensation and job evaluation, performance management and staffing. Also, developed my leadership and management expertise in a variety of roles.