Wendy Matlick Email & Phone Number

Portland, OR, US

• Managed operations staff
• Managed day-to-day activities for operations processes, such as courier service, wires, online banking, ACH, new accounts, and teller/cash handling.
• Operations audit responsibilities, including branch operations, BSA, compliance, electronic banking, ACH, and safety and soundness audits
• Adhered to, and complied with, applicable federal and state laws, regulations and guidance, including anti-money laundering (Bank Secrecy Act, US PATRIOT Act, OFAC).
• Developed, implemented, and adhered to policies and procedures
• Developed and performed risk assessments

• Planned and performed operational audits for 42 banking offices and client services, executing all audits within the scheduled timeframe
• Prepared for audits by defining expectations, scope, and objectives
• Performed audits based on the company’s audit standards and methodology and document audit results accordingly
• Prepared audit findings report and presented audit findings to all levels of management
• Maintained strong relationships with management
• Administered audit status/follow up meetings as needed