Wendy Mccready Email & Phone Number

Chicago, Illinois, United States

Houston, Texas

Guided a team of 100+ professionals in the US, Europe, South America, and Asia supporting onsite teams, the global service desk, and all manufacturing applications. Oversaw annual IT budget as well as multiple project budgets. Presented roadmaps, managed projects, and oversaw costs. Key Highlights• Drove technology to sustain and enhance the maintenance and reliability of manufacturing assets. • Collaborated with senior leaders on defining multi-year strategies for technology enabled customer solutions

Houston, Texas Area

Directed a 400-person, $200 million global IT division. Developed and implemented short-, mid-, and long-range plans to ensure corporate objectives.Key Highlights• Global technology business management council finalist for cost transparency excellence.• Governed multi-million dollar project budget by focusing on key business fundamentals.

Houston, Texas Area

Steered a team of 180 employees and outsourced staff in engineering, support, and operation of the IT infrastructure. Administered annual operating budget and capital expenditures. Decreased costs year-over-year through meticulous, aggressive oversight of the operating budget and capital investments in support of corporate transformation.Key Highlights:• $34 million in IT expense savings accomplished in the first 18 months. Led the team to win an annual Bravo cost award.• $6 million in savings realized through global outsourcings of services. • $1.5 million in yearly savings reached by reducing hardware and software maintenance costs.

Greater Chicago Area

Managed all aspects of the global IT infrastructure including voice and data services, datacenters, servers, mainframe, procurement, and messaging services. Supervised direct client support for 60,000 end users, which involved helpdesk services and desktop support. Led a team of 350 onshore and 150 offshore personnel. Key Highlights• Devised long-term strategic and technology goals within complex, multiplatform systems and development environments. Oversaw a $100+ million annual budget and capital expenditures. • $1.5 million in savings incurred by consolidating ten outsourced datacenters to four centers in eight months.• $1.2 million saved annually by directing a wireless standardization project.

Greater Chicago Area

Administered worldwide IT infrastructure functions and daily operations through rapid organic and acquired growth. Led a team of 280 on- and offshore employees. Key Highlights• Managed the launch of a corporate shared services effort via the integration of disparate IT teams to centralize governance and standardize IT services.• Oversaw relocation of three corporate datacenters into one outsourced center within ten months.• 20% drop in total IT costs by integrating and enhancing IT services.

Responsible for North America Corporate IT services, data center operations, enterprise help desk, support services, technology procurement, company-wide contracts and vendor management.

Directed the team responsible for desktop applications, data center and help desk services. Implemented service level agreements to manage, measure, monitor IT services, quarterly business reviews with key internal customers.

Education record

Education record