Wendy Mehringer, Mba, Fache Email and Phone Number
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Progress-driven operations, sales and marketing executive skilled at spotting opportunity, mounting a strategy and harnessing others’ talents. A collaborator, analytical by nature with a strong intuition, who inspires confidence in others to engage and excel. Driven by high standards and personal accountability. Goal-oriented and nimble, thriving when passionate about the work, the people, and the impact of the team’s success.
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Vice PresidentIu Health FoundationIndianapolis, In, Us -
Vice President OperationsIu Health Foundation Jun 2022 - PresentIndiana, United StatesShaping a donor-centric fundraising approach at IU Health. Recognizing team member strengths to collectively design, develop, and execute key operational program areas, ensure maximum fundraising impact and drive steady growth in performance.2024 Highlights: Achieved annual fund target by October, in part, by creating a team culture where we believe in each other and in our ability to be successful. Our Gallup team member engagement score improved by 1.25 points (on the 5-point scale) from 2023 to 2024. -
Chief Customer Officer - Us UtilitiesThe Aes Corporation Mar 2021 - Jun 2022Indianapolis, Indiana, United StatesDriving a culture of customer centricity across the US Utilities organization while leading and contributing to the success of the customer-focused functions of the business: Customer ServiceNew Products and SolutionsStrategic AccountsDemand Side Management and Energy EfficiencyEconomic DevelopmentBack Office Functions -
Senior Director, Customer ExperienceRoche Jan 2019 - Dec 2020Indianapolis, Indiana AreaBuilt inaugural Customer Experience (CX) team. Transformed events and diagnostic center teams by aligning on thought leadership, sales acceleration, and branding. Engaged stakeholders with global function on vision and operationalization of experience strategy. Launched communication and standards across franchises and end-to-end functions.● Accelerated nearly $500M in new business opportunity over one quarter, reduced annual personnel expense by 30%, and reduced annual operating expense by 18%.● Aligned talent to amplify strengths and empowered members of newly formed team.● Crafted the 1Roche Listening System -- a multi-faceted customer input and feedback methodology built to understand needs and identify pain points; gathered and analyzed customer data and feedback into insightful business strategies and sales training curriculum.● Transitioned to a COVID-era portfolio of customer touchpoints in a matter of weeks to move deals forward and provide a valid business reason (VBR) for sales staff to connect with customers and prospects. -
System Vice President, Donor Recruitment & MarketingVersiti Inc. Nov 2017 - Dec 2018Indianapolis, IndianaPioneered newly aligned donor-facing team and strategy across 4 states. Modernized account representative, call center, marketing, and donor experience teams. Versiti is the parent company of Indiana Blood Center. ● Championed blood donation among 8.2K host organizations and 350K active blood donors annually. ● Launched the first Donor Recruitment and Marketing division and achieved 97% customer order fill rate by building operational procedures, developing initiatives, and empowering staff.● Reached collections target after increasing efficiency by collaborating with operations partners to implement and market an appointment-driven donation schedule. Reduced donor personnel expense and expanded capacity for blood drives.● Analyzed donor behavior to identity attrition, not acquisition, as the greatest opportunity to grow collections. Through donor education and staff incentives, improved donor retention by 3% YOY.● Championed blood donation among 8,200 host organizations and 350,000 active blood donors annually. -
Vice President, Blood ServicesIndiana Blood Center Apr 2014 - Nov 2017Indianapolis, Indiana AreaResponsible for 278 staff across 7 donor centers, mobile operations, and distribution sites. Aligned human and capital resources to optimize efforts and reduce costs. Streamlined marketing, sales (field recruitment & call center), phlebotomy, component manufacturing and distribution. Galvanized operations and corporate services leadership in maintaining daily operations while reaching new heights on transformational initiatives, including a metric-driven culture. Delivered new strategic priorities including employee engagement, customer intimacy, matching collections, and operational efficiencies.● Implemented cost-per-unit visibility as a management tool for directors to better understand their contribution to expenses and to ultimately decrease costs.● Improved product yield by 3 points within 6 months, resulting in a run rate of 4,200 additional units of blood available to patients through creation and execution of monthly yield dashboard. Served as executive sponsor of the project across all four blood centers.● Conceived and delivered a centralized model for blood drive origination, reducing annual lease expense, and through attrition, decreased size of fleet and full-time employees (FTE).● Reduced personnel costs after recalibrating salary structure for the entire division.● Engaged with peer blood centers in M&A conversations, contributed to assessment and business case development and spearheaded Indiana Blood’s post-merger integration.● Represented Indiana on Versiti’s inaugural Blood Operations Council with partner members from each affiliate, finance and human resources. Council organized to drive standardization and share best practices with the goal of reducing costs. -
Vice President, Business Development & Chief Marketing OfficerIndiana Blood Center Jul 2013 - Apr 2014Indianapolis, Indiana AreaDirected organizational growth, new ventures, donor recruitment (field sales & call center) and marketing. Sought new revenue opportunities that complemented the non-profit mission and the core competencies of the organization and its staff. ● Developed partnership with hospitals as outlet for community donors, a transition strategy after closing donor centers.● Planned launch of Indiana Cord Blood Bank with Indiana FSSA, Indiana State Dept. of Health and for-profit cryo bank, while operationalizing with Michigan Blood. -
Chief Marketing OfficerIndiana Blood Center Jul 2010 - Jun 2013Direct marketing and growth strategies to blood donors, hospitals, media, government entities and civic organizations to position the non-profit, independent blood center as a vital link in Indiana's healthcare infrastructure. Counsel on corporate/external affairs as member of the executive team, representing field sales, contact center and the B2C and B2B marketing organization.Oversee donor recruitment and retention, public relations, public affairs and internal communications.2012: Reorganized Marketing and Recruitment division of 45 team members to better engage donors and better reflect the organization's differentiator--a local presence. -
Director, Public Relations & MarketingIndiana Blood Center Jul 2009 - Jun 2010Indianapolis, Indiana AreaOversee corporate engagement, media relations, advertising and hospital engagement. -
Director Of Public RelationsWillow Marketing Jan 2008 - Jul 2009Oversee marketing strategy, communications, media relations, crisis management and web for Willow's diverse client base, which includes Indiana Blood Center, Indy Parks & Recreation, the Hoosier Outdoor Experience (presented by the Indiana Department of Natural Resources), the Bowen Center, Hall Render law firm, FWRadiology and others.Mentor and lead young talent within the firm. -
Public Relations Account ManagerMeyer & Wallis Aug 2007 - Dec 2007Managed public relations for Indiana Blood Center and worked on projects for Marsh Supermarkets -
Account ManagerBorshoff May 2006 - Aug 2007Worked on such accounts as Steak n Shake, Marian College (Indianapolis), Freedom Mortgage (New Jersey), Indianapolis Cultural Trail, St Elizabeth Hospital (Lafayette, Ind.) -
Account ManagerWillow Marketing Oct 2003 - May 2006Worked on such accounts at Kentucky Trailer, Aero Industries and Phi Kappa Psi
Wendy Mehringer, Mba, Fache Skills
Wendy Mehringer, Mba, Fache Education Details
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Master Of Business Administration - Mba -
Health Systems Management Graduate Certificate -
Public Relations -
Journalism
Frequently Asked Questions about Wendy Mehringer, Mba, Fache
What company does Wendy Mehringer, Mba, Fache work for?
Wendy Mehringer, Mba, Fache works for Iu Health Foundation
What is Wendy Mehringer, Mba, Fache's role at the current company?
Wendy Mehringer, Mba, Fache's current role is Vice President.
What is Wendy Mehringer, Mba, Fache's email address?
Wendy Mehringer, Mba, Fache's email address is we****@****che.com
What is Wendy Mehringer, Mba, Fache's direct phone number?
Wendy Mehringer, Mba, Fache's direct phone number is +131791*****
What schools did Wendy Mehringer, Mba, Fache attend?
Wendy Mehringer, Mba, Fache attended Purdue University Krannert School Of Management, Indiana University-Purdue University At Indianapolis, Ball State University, Ball State University.
What skills is Wendy Mehringer, Mba, Fache known for?
Wendy Mehringer, Mba, Fache has skills like Leadership, Business Transformation, Leading Positive Change, Operations Management, Market Analysis, Strategic Planning, Change Management, Financial Analysis, Team Building, Strategic Thinking, High Achiever, Cross Functional Team Building.
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