Project Manager helping clients put up their signage to brand their locations and illuminate their sites. I am managing from Permits to Installation.

Print and Fulfillment company. Helping clients transform critical documents and print documents to personalized communications. Customer billing, Print on Demand, up sell, storage, reports and inquiries.

Responsible for managing projects independently. Leveraging insights from all department capabilities to influence strategies and tactics. Handling complex projects from start to finish and provide oversights. Investigating and streamlining production process and creating process maps to bring transparency to parties involved. Refining and upgrading current system tools to improve and simplify project initiation and tracking process. Survey and gather feedback on effectiveness of process and project management with current teams.

Developed standard operating procedures for trade show coordination. Administrator of CRM (ACT). Maintained sales leads and reports generated from multiple systems. Coordinated all sales and distributor conferences including securing hotel, planning event, training and materials, off- and on-site entertainment, travel and transportation. Scheduled and arranged all trade shows, provided marketing materials (SWAG), developed booth design and arranged shipping and travel. Distributed and maintained all executive and sales calendars. Handled all monthly and quarterly marketing and sales mailings including tracking of rebate programs, issuance of checks and follow-up calls. Answered all calls and provided verbal and written customer service.

Supported two Vice President General Managers of Sales, nine Regional Vice Presidents, 80 Sales Representatives and 40 Account Managers by providing administrative assistance, communications and training.

Liaison between operations and sales. Handled sales appeals and ensured that the company’s policies were upheld and satisfaction and teamwork resulted.

Ran payroll for over 12,000 employees monthly, semi-monthly and bi-weekly. Balanced payroll and monitored operating procedures to reduce expenses and ensure quality.