Wendy Oluoch Email and Phone Number
๐กโ๐๐๐ซ๐ข๐ง๐ ๐๐ซ๐๐๐ฆ๐ฌ ๐๐ซ๐ ๐ฅ๐ข๐ค๐ ๐๐ก๐๐ฌ๐ฌ๐ฆ๐๐ง ๐ฆ๐จ๐ฏ๐๐ ๐๐จ๐ซ๐ฐ๐๐ซ๐, ๐ญ๐ก๐๐ฒ ๐ฆ๐๐ฒ ๐๐ ๐๐๐๐ญ๐๐ง, ๐๐ฎ๐ญ ๐ฆ๐๐ฒ ๐ฌ๐ญ๐๐ซ๐ญ ๐ ๐ฐ๐ข๐ง๐ง๐ข๐ง๐ ๐ ๐๐ฆ๐.โWith this principle, I committed my profession towards developing systems that enable start-up organizations better manage their incomes and expenses, develop coherent strategies, promote talent while linking it to the attainment of an Organizationโs goal.I am an accomplished professional with an excellent track record of Business Development, leading time-critical initiatives, and developing strategies that increase a companyโs market penetration.Diligent in surfacing new revenue streams, building businesses, securing customer loyalty and forging strong relationships with customers, colleagues and executives while maintaining a professional demeanor, cooperative attitude, high ethical and quality standards.Reputed for verifiable success in conducting domestic and international consumer and market research and developing comprehensive strategies to position products, pricing and marketing to achieve sales targets while maintaining corporate and brand integrity.I am a dynamic teambuilder and hands-on leader with an open and pragmatic approach towards problem-solving, conflict resolution and consensus building. An executive coach with extensive one on one and team coaching experience. Passionate about innovation that leverages and convert opportunities and networks to demonstrate impact!Key Competencies:+Business Development+Strategic Marketing +Customer Relationship Management+People Management+Event Management+Program Management
United States International University - Africa
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Research And Teaching AssistantUnited States International University - AfricaNairobi County, Kenya -
Research And Teaching AssistantUnited States International University - Africa Sep 2024 - PresentNairobi County, Kenya -
Co-Founder & CgoLearnly Africa Nov 2022 - PresentNairobi County, KenyaLearnly Africa Limited is a women-led Training and Recruitment organization based in Nairobi, Kenya. We partner with fast-growing companies in recruiting Mid-Senior level professionals as well asdeveloping talent through our professional upskilling training.We consider ourselves trendsetters hence our core values;-Continuous learning, -Growth-Transformation -
Chief Executive OfficerJenga School Oct 2021 - Oct 2022Nairobi, Kenya -
Head Of Growth And MarketingJenga School Apr 2021 - Sep 2021Nairobi, KenyaI bore full charge and responsibility for the Marketing Function in the Growth and Marketing department. I aligned schedules, forge strategic partnerships with key stakeholders, and developed implementation plans aimed at increasing brand visibility, growth and market penetration.Key Contributions:-Negotiated with potential clients and established solid business relationships hence increasing profitability.-Maintained and nurtured business to business relationships to gain loyalty, referrals, and repeat business.-Liaised with the advertising and creative departments in order to execute a 360 approach to campaigns.-Presided over the coordination and Management of Tech events.-Conducted extensive market intelligence to determine emerging clientโs needs.-Formulated operating plans in liaison with departmental managers to come up with synchronized inter-department sales approach. -
Head Of Youth ProgramsCentonomy Ltd Dec 2015 - Apr 2021Victoria Plaza, WestlandsI engaged my services as a Business Development Manager where I established contact with potential clients, scheduled meetings, and steered training programs for Centonomy Limited.Key Contributions:โข Negotiating with potential clients and established solid business relationships hence increasing profitability.โข Outlining work plans, determining resources and generating initial budgets as part of project scope determination.โข Working closely with external service providers particularly lawyers and valuers for valuation and charging of securities to the bank.โข Presiding over the coordination and Management of Youth events including mentorships, orientations, open days, graduations etc.โข Appraising the clientsโ businesses through identifying inherent lending risks.โข Assessing Training Needs for different categories of clients and developing new training programs to meet these needs.โข Managed services to clients to achieve and maintain high customer service standards.โข Conducting extensive market intelligence to determine emerging clientโs needs.โข Formulating operating plans in liaison with departmental managers to come up with synchronized inter-department sales approach.My Accomplishments.๐ Increased revenues by over 90%๐ Formed strategic partnerships with key Youth institutions such as Shujazz, Blaze and power 254. -
Marketing OfficerI&M Bank May 2014 - Jul 2015Nairobi,KenyaI bore full charge and responsibility for the Marketing Function in the Sales and Marketing department. I aligned schedules, forged strategic partnerships with key stakeholders, and developed implementation plans aimed at increasing brand visibility and market penetration. Key Contributions:โข Managed client accounts through research, planning, implementation and providing counsel on communication campaigns and activities. โข Client media relations strategy, management and planning for both traditional and digital media including responding to media requests on behalf of the client and media trainingโข Developed profiles and programs for various client communication programs.โข Evaluated client brand performance and proposed innovative solutions to challenges met as well as new trends and opportunities identified in the industries.โข Maintained and nurtured business to business relationships to gain loyalty, referrals, and repeat business.โข Liaised with the advertising and creative departments in order to execute a 360 approach to client campaigns.My Accomplishments.๐Increased number of accounts in Bank by 25%. -
InternshipNic Bank Limited Oct 2013 - Jan 2014Nairobi,KenyaI analyzed customer issues, provided solutions to serve customers better, updated history records, investigated complaints, trained customer service staff, and maintained customer databases.Key Contributionsโข Maintained a good business relationship between the bank and its wide business customers.โข Oversaw the swiping and receiving cheques.โข Professionally handled incoming requests from customers and ensured that issues were resolved both promptly and thoroughly.โข Efficiently gathered customer information, access and fulfilled customer needs.โข Developed and implemented improvement plans and strategized on enhancing client satisfaction and gaining loyalty hence managing 100% client retention.โข Optimized the processing of telegraphic transfers and RTGS .โข Streamlined workflow procedures and facilitated the timely retrieval of documents.My Accomplishments.๐ Reduced customer complaints by 60% through escalated grievance handling and turnaround system.
Wendy Oluoch Skills
Wendy Oluoch Education Details
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Strategic Management -
1St Class Honours -
Doctor Of Business Administration
Frequently Asked Questions about Wendy Oluoch
What company does Wendy Oluoch work for?
Wendy Oluoch works for United States International University - Africa
What is Wendy Oluoch's role at the current company?
Wendy Oluoch's current role is Research And Teaching Assistant.
What schools did Wendy Oluoch attend?
Wendy Oluoch attended United States International University - Africa, United States International University - Africa, United States International University - Africa.
What are some of Wendy Oluoch's interests?
Wendy Oluoch has interest in Social Services, Economic Empowerment, Education, Environment, Disaster And Humanitarian Relief, Arts And Culture, Health.
What skills is Wendy Oluoch known for?
Wendy Oluoch has skills like Customer Service, Social Media, Marketing, Customer Relations, Microsoft Office, Project Management, Business Strategy, Advertising, Direct Sales, Event Planning, Public Speaking.
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Wendy Oluoch
Kenya -
Wendy Oluoch
Nairobi
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