Wendy Parks Email and Phone Number

SAP Project Implementation for US and Canada.Involved in an 2 year SAP implementation team (build, design, testing, and deployment) with a focus on Purchase to Pay. We completed 5 successful deployments for 2 separate product lines. Process Design DocumentsCreate process flowsGAP AnalysisProgram Change RequestWrote and executed test scriptsCoordinated user acceptance testingEnd user training and supportProcess enhancements while designing, building, and incorporating new processes for multiple business/product lines.Documented and managed team activities to ensure all tasks necessary for a successful go live were complete. Coordinate and host weekly team meetings to ensure execution of tasks for P2P, IT, and Master DateCoordinate and host multiple meeting with regional purchasing and buyers for the purpose of reviewing vendor spend and master data needs for a successful go live. Provide hyper-care support after go live, which included of retraining users as needed, and conducting weekly status meetings with upper management to provide go live stats.

My previous team handled invoice routing through an electronic (OCR) workflow system known Onbase. On average we processed up to 1,500 invoices a day with a total of 35,000- 40,000 invoices every month. I also managed the accruals for month end.The 2nd-process within my team was the procurement process. I have a team of two that match receipts to received invoices and post for payment.The 3rd process within my team is what is known as auto-freight hauler vouchers. These are vouchers that are transferred from our billing department, posted by AP to be paid to our contract haulers. This includes matching up a haul report on a weekly basis with tight deadlines. The 4th process in my team is managing the utilities for all of the US and Canada through our third party vendor known as Ecova. In addition this associate also manages timely processing of all land line invoices, cell phone invoices, and all misc. utility accounts.The 5th and final process that is handled within my team is entering all manual check requests on a daily and weekly basis based on due dates and check run dates. With all of the system enhancements and process improvements put into place in the last couple of years, my team of 10 was able to maintain the workflow, meet all SLA (service level agreements) daily, weekly, and monthly. As their manager my job was to assist the team in removing obstacles that hinder their progress, improve processes, and ensure each person had a fully trained backup for vacation and PTO. Over my career I have written dozens of training manuals, SOP documents, yearly team reviews, employee performance improvement plans, and detailed process manuals. I was responsible for project managing the implementation of the AP processes for all newly acquired companies.

As a owner of my own business, I was not only responsible for my own financial bookkeeping, I was more importantly responsible for the health and wellbeing of the children that were in my care. Each day I was responsible for tracking attendance, meals, teaching, listening, entertaining, picking up and dropping off to and from school, providing sound logic when the children would disagree, and most of all maintaining a healthy and happy environment for everyone. This was a very hard job but a very rewarding job at the same time.

This was one of my very first jobs. I have alwasy been and continue to be very driven and work oriented. I do my very best at everything I put my hands too. This job required me to open the store each morning and prepare the store for service. I was with one other associate who was my cook and fryer until the lunch rush. I was responsible for maintaining the safe/cash, making sure the food was prepped correctly and sent out the door as quickly as possible. Customer service was my number one goal and if the customer was not happy It was my job to do what I could to ensure the customer did not leave unhappy and ensure that our customers were repeat customers. This job taught me a great deal of responsibility and hard work at wee hours in the morning.