Skilled multi-faceted training & development professional offering an exceptional 25+ year performance record recognized by steady advancement through increasingly responsible management positions. Specialize in client training, internal training and online training support. Demonstrated record of success creating stimulating and interactive learning environments, encouraging participation and individual contributions, and providing effective, clear, and concise information in formats that promote high retention levels...........................................................................................................................................................Recognized by clients for professionalism, client focus, detail orientation, outstanding presentation skills, mastery of presentation subject matter and exceptional customer service. Accomplished at optimizing learning in multi-cultural settings via the innovative integration of multimedia, the sharing of ideas, and by providing a framework that inspires skills development in learners of all ages and backgrounds. A proven leader who responds to challenges with confidence, determination, and focus.Specialties: Leadership, Management & Training:> Public Speaking & High-Impact Presentations> Team-Building & Training> Productivity, Efficiency & Performance Improvements> New Policy & Procedure Implementation> Milestone & Goal Setting.....................Technical Skills: > WebEx, MSTeam, GoToMeeting Conferencing Tools> LiveChat and Bold360 Integrated Chat > Microsoft Office 365> Access and SQL Database Structures > PMS, POS Integration > Third Party API Integrations