Director Of Sales Operations
CurrentWork with data center clients to create new opportunities and solutions for their clients and customers with no-leak liquid cooling technology. Leverage tools using social media, information gathering, email campaigns, phone calls, and video meetings to educate and provide information. I work with the VP of Sales to create, develop and nurture opportunities for the ideal outcome for all involved while achieving and surpassing customer service and sales goals and benchmarks. • Work with the operations and manufacturing teams to dive into the technical aspects to proficiently implement and improve systems using new MRP and CRM systems. • Collaborate with a top-notch team to improve file structure, document controls, and organization. • Establish efficient and effective customer service protocols and processes, as well as timely inquiry response• Collaborate with the team to develop new procurement processes using MRP systems to streamline, add controls, control costs, manage lead times, and maintain tight production schedules through a diverse network of vendors and contractors.