Work with data center clients to create new opportunities and solutions for their clients and customers with no-leak liquid cooling technology. Leverage tools using social media, information gathering, email campaigns, phone calls, and video meetings to educate and provide information. I work with the VP of Sales to create, develop and nurture opportunities for the ideal outcome for all involved while achieving and surpassing customer service and sales goals and benchmarks. • Work with the operations and manufacturing teams to dive into the technical aspects to proficiently implement and improve systems using new MRP and CRM systems. • Collaborate with a top-notch team to improve file structure, document controls, and organization. • Establish efficient and effective customer service protocols and processes, as well as timely inquiry response• Collaborate with the team to develop new procurement processes using MRP systems to streamline, add controls, control costs, manage lead times, and maintain tight production schedules through a diverse network of vendors and contractors.

I am an MBA graduate from the University of Memphis. I along with my network of highly skilled professional contractors, provide consulting services for small to large businesses across the United States. My specialties include sales and marketing strategies, building and strengthening teams, business data and analysis, fiscal review and recommendations, personnel structure and management, human resources, and negotiating with contractors and suppliers to better help cash flow.

Led team to implement innovative strategic plans by utilizing well-informed system insights and analysis. Direct groups in designing best practices and aligning with objectives to attain and surpass business goals. Serve as thought leader in system infrastructure and IT best practices. Conduct sales analysis to find revenue-generating and cost-cutting options available. Provided guidance and strategy to personnel, budgeting, finances, forecasts, and AP/AR procedures. Execute operational processes and rules to promote symmetry among branches.• Implemented processes to save the company a significant amount of cash per quarter in transportation costs, strengthen the company, and provide funds for asset improvements, staff safety, and QC measures.• Negotiated with vendors and creditors on terms to preserve company cash flow.• Develop strong KPI standards and implement systems to assist in reporting/analyzing sales efforts in order to track and offer appropriate visibility and tools for the sales team. • Worked with ownership to develop, strategize, and implement measures that helped the team meet and exceed goals while improving morale and employee turnover rate.• Collaborate with logistics team to develop supply chain solutions to ensure that product is shipped most efficiently and affordably while maintaining promises and expectations established with customers.

Spearheaded marketing and public relations initiatives in ranking as one of the most renowned and lucrative drugstores in Las Vegas. Negotiated prices and terms with vendors/contractors for discounted shipping, and extended warranties. Established a strategic plan to grow customer engagement, complaint resolution, and general communication expansion. Assured marketing activities and materials complied with HIPAA regulations. • Increased team productivity by stimulating an environment of positive reinforcement and teamwork. • Improved online sales and reputation by rebuilding the website and adding e-commerce features, tools, and information that customers would use. • Raised OTC sales revenue in 6 months to optimize business operations. Drove continual sales with updates and utilizing data tools to remain relevant to our consumers. • Collaborated with ownership to establish a protocol for selling and shipping products internationally.• Developed strategies and used sales analytics to consistently stay above company-established sales goals year over year.