• Oversee the development and management of skilled trades and industrial technology programs including scheduling, instruction, and assessment driven by workforce demands and needs• Cultivate community relationships and coordinate workforce development programs

•Serve as Lead Academic Advisor in Student Services division for all programs and students•Provide direct oversight for all advising activities including supervision of staff, mentoring faculty members on advising processes, strengthening and modifying advising activities as necessary, and providing training as needed•Work closely with college deans and administration to develop retention and transfer student recruitment strategies•Supervise academic advisors including disability services and veterans’ outreach•Continual evaluation of customer service and efficacy of technology used in student services including the current implementation of Banner CRM Advise for the institution•Collaborate with other college staff to create, maintain, assess and modify intervention strategies to increase student success, retention, and completion.•Participate as a representative of student services leadership team on college committees and special projects

•Approve all designated academic/educational transactions for at-risk student population•Guide students with creating academic schedules and developing long-term educational goals•Interpret and provide explanation to students and parents regarding FERPA, institutional policies, procedures, and requirements•Audit, monitor, and evaluate student academic progress•Refer at-risk students to appropriate resources and act as a liaison when appropriate•Improve communication and enhance academic and course transfer partnership between St. Mary's Center for Education and Mountwest Community and Technical College•Serve on institutional marketing, articulation and transfer agreement development committees

•Planned, developed, managed and evaluated healthcare continuing education programs•Assisted the director in reviewing, evaluating and meeting IACET and USG reporting standards relating to continuing education programs•Supervised and monitored program expenditures and profits including allocating funds for supplies, instructor pay, textbooks, national exam fees and other expenses •Managed administrative assistants job duties and responsibilities as well as delegated project coordination and overall performance

Managed and designed marketing and public relations initiatives for continuing education programs and classesDeveloped and implemented professional certification programs for the continuing education division of Clayton State UniversityMonitored instructor performance, reviews student evaluations and maintains confidential informationOrdered and distributed textbooks and instructional materials on behalf of instructors, trainers and facilitatorsServed as School Certifying Official (SCO) for continuing education division and authorizing agent for veteran educational benefitsCoordinated the distribution newsletters and emailsOrganized the preparation, printing and distribution of promotional materials including two course catalogs per year as well as all other departmental marketing materials Created and established processes and procedures for department regarding program management/development and student servicesServed as IACET coordinator and POC for department

• Developed and maintained documentation and registration processes and provided training internally and externally for the Registrar’s Office• Assisted walk-in students with questions related to registration, general Institute academic policies and procedures, VA educational benefits, and other services offered by the Registrar’s Office• Coordinated scheduling, registration, and record maintenance for metro-Atlanta high school students participating in Georgia Tech’s Distance Calculus program (approximately 325 students each year)• Effectively and efficiently navigated Banner, Crystal Reports, Degree Works and Microsoft Office Suite• Served as a certifying official and liaison with the Department of Veterans Affairs for educational benefits and other student-centered VA programs•Maintain databases, rosters, and grades as well as register students in Summer Online Undergraduate Program (SOUP) as well as other distance learning programs offered through professional education•Produced and distributed VET2 confirmation letters to accepted students•Instructed and led GT 1000 course (Introduction to College) during fall and spring semesters (up to 25 students per section)

• Conducted/led automated and manual pre-separation briefings, individual counseling sessions (non-clinical), career counseling services to transitioning military personnel, Army civilians and family members• Took part in strategic actions to market services, developed and improved relations within military departments and units• Adapted, arranged, and modified workshops and reintegration materials to meet federally mandated program requirements of the VOW Act (2011)• Coordinated partnerships with multiple local, state, and federal agencies to build and maintain state-wide resource and referral lists for service members and their families• Instructed career development and life skills training to transitioning service members• Oversaw, secured, and delegated $50,000 worth of government computers and related equipment with full accountability for travel and day-to-day operational procedures• Facilitated trainings for groups from 10 to 150 service members and families on a variety of topics, including resume writing, interviewing, translating skill sets, and civilian life skills

•Recruited students for the college in the four county service area as well as out-of-state to include high schools, churches and other community populations and organizations•Formulated and administered marketing and recruiting strategies as a liaison between the college and prospective students•Enhanced partnership with public relations to implement comprehensive marketing plans including utilizing social media and special events•Accepted and evaluated credits using AARTS/SMAARTS/Joint Services transcripts issued by the Department of Defense•Provided overall management of the recruiting services department including supervision of three full-time employees located at satellite campuses

•Used effective and compelling target marketing to hit all age demographics in service area including local and regional corporations•Creatively recruited, interviewed and placed potential instructors for professional education courses•Participated in area chamber of commerce activities and developed close, professional relationships•Increased sales for professional development courses by 78% in less than one year•Created and maintained marketing campaigns and plans for upcoming and current continuing education courses and other outreach initiatives•Nurtured relationships with local media outlets, corporations and business owners•Served on institutional arts & sciences advisory board and strategic planning committee•Generated and supervised state-wide FastTracSC program in the Lowcountry which mentors and develops up and coming entrepreneurs•Developed and implemented Health Occupations Preparation for Employment (HOPE) with the SC Department of Social Services in the Lowcountry region including supervision of five outreach counselors

•Marketed the Job Placement program to community employers while educating the student and alumni populations in reference to services offered•Maintained proper (and confidential) Federal and State tax files on all work-study students•Prepared, interviewed and referred students into employment positions locally and regionally•Coordinated, planned and oversaw Career Expos including communicating and engaging employers, vendors, faculty, students and alumni•Conducted visitations to businesses and corporations within the College’s service area as well as planned onsite visits with students and alumni•Supervised College Work Study students and two part-time employees (between 18-20 individuals)•Maintained, coordinated and supervised annual budget monies•Presented and produced creative workshops, open houses and information sessions for corporations, students, community partners and other stakeholders

• Recruited and retained new and existing students into Student Support Services program • Planned, implemented and evaluated workshops for students with topics such as Study Skills, Money Management, Time Management, Resume Writing, Time Organization, Test Anxiety and many others • Addressed personal concerns and problems which may hinder a student from reaching their educational goals and make appropriate referrals if needed • Planned and organized informative cultural events for students • Cooperatively created and maintained partnerships with other institutional agencies • Provided career advising/guidance to students • Served as a liaison for students to staff and faculty concerning courses and educational needs • Accessed and performed various duties using Banner and Picard computer software • Referred and directed students to institutional and community support services • Taught and mentored Orientation 110 courses for freshman students