Wendy Castillo Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

Austin, Texas, United States

· Create new hire onboarding account in Paycor· Verify I-9 documents· Responsible for accuracy of HRIS information· Set up biometric timeclock accounts· Assist with Covid-19 compliance documentation· Run reports to identify missing timecard punches and ensure they are corrected before payroll is run· Audit benefit invoices to ensure billing accuracy

Buda, Texas

· Responsible for processing all domestic and international sales orders· Reviewed orders for missing information and fraud screening· Assisted management with their report updates on multiple accounts· Managed the company’s Amazon sellers account and postings· Maintained various reports in support of daily account activities· Managed out of stock orders.

Buda, TX

· Processed guest arrivals and departures, including all necessary payments· Oversaw guest registration reservations and other clerical duties with a focus on quality and courtesy· Assisted with the scheduling of employees and time off requests· Coordinated sale and planning for conferences and events· Communicated with all hotel departments to ensure.

Austin, Texas, United States

· Responsible for maintaining client accounts and relationships for over 50 accounts· Resolution of billing problems and inquires· Retained upset clients through utilization of rapport building, effective listening, and courteous service· Met and exceeded call times, quotas, and metrics in a fast-paced environment· Created detailed reports of the concerns.