Wendy Dewulf Email & Phone Number

Findlay, Ohio, United States

Findlay, Oh

Incident Prevention and Efficiency of MPL / May 2019 to April 2020• Supported team and project leaders through project and incident processes. Tracked staffing changes for accurate task assignment. Overhauled procedure documents to create an online OneNote manual. • Initiated, updated and ushered 100+ projects weekly through our project tracking system.• Continuous learning by training to become an editor of the internal SharePoint site as well as being a power user of Office 365 apps including Teams and OneDrive.• This was a contract position that was discontinued due to the economic downturn that accompanied the COVID-19 pandemic.Geographic Information Services of MPL / February 2019 to May 2019• Applied survey data to ArcMap mapping software and relieved backlog of data. • Compiled data for annual PHMSA (Pipeline and Hazardous Materials Safety Administration) pipeline mileage reportOperations Support Services department of MPL / May 2018 to February 2019• Created instructional documents and trained both local and field personnel in ePub software as a result of a document migration project. • Edited and formatted migrated documents Governing Documents department of M&TE / November 2017 to February 2019• Mastered use of ePub software used for standardization and maintenance of company documentation.

Portage, Oh

• Organized and recorded more than a year’s worth of unattended paperwork and transactions. Billed hauling companies for loads transported. Tracked activity of drivers. Tracked purchases for royalty fees. • Investigated insurance and payroll services

Findlay, Oh

• Life, health, property, and casualty licensed in the state of Ohio from March 2016 to March 2018. Sales of auto, homeowner, and business insurance policies. Related to customers in layman’s terms to discover needs. Educated clients to help them understand how their policies work.• Prepared daily payments for deposit.

Southfield, Mi

• Key point of contact for approximately 70 insurance agents being paid under specialized terms.• Communication and relationship building with insurance companies, agents, internal associates and company management to investigate and resolve disputes.• Reviewed medical records of impaired risk clients and consulted with underwriters to obtain best life insurance rates.

Bingham Farms, Mi

• Managed contacts with insurance agents and underwriters, coordinating paramedical examinations, Attending Physician Statements and any additional necessary information• Responsible for running insurance illustrations for term life, universal life and long term care; utilized knowledge of the product lines to make recommendations

Troy, Mi

• Performed telephone and face-to-face interviews with owners, officers and decision-makers of a broad variety of businesses to create and update business information reports • Evaluated financial, credit and public filing information to determine a credit rating