Senior Vice President, Marketing & Customer Experience
CurrentElevate and steer the corporate marketing vision to amplify company brand, growth, and value proposition. Build and coach a high-performance marketing department to support the 170+ affordable, market-rate and mixed income property portfolio in 9 states and Washington DC.• Senior Leadership Team member championing cross-functional alignment and harmonized plans spanning a gamut of verticals: from marketing/cx to technology, from leasing to training, and revenue management.• Lead the development and execution of the CX solutions roadmap proven to bolster both employee and customer experiences. Oversee the marketing team to streamline the customer journey, boosting conversion and fostering reputation.• Identify, negotiate, and forge powerful premium supplier partnerships that prove to generate transformative outcomes, harness scalability, and surpass financial objectives. • Forge robust partnerships with our clients while creating seamlessly integrated marketing strategies that are swiftly brought to life from the development phase through stabilization.