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Wendy Smiles is listed as Project Consultant at Smiles Consulting, a with 1 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at smilesmail.com and a matched LinkedIn profile for Wendy Smiles.
Wendy Smiles previously worked as Director of Programs and Development at The Models Method and Lead Business Coach at The Models Method. Wendy Smiles holds Master Of Health Science, Occupational Therapy from University Of Sydney.
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I'm Wendy Smiles. I help entrepreneurs and small—to medium-sized businesses implement projects that enable them to deliver their products and services reliably, build their reputation, and achieve results. The combination of these three outcomes = total project certainty.With a background in project management, client coaching, and service delivery, I've led organisation-wide changes in the healthcare, consulting, not-for-profit, hospitality, and insurance sectors across Australia, the United Kingdom, Southeast Asia, and the United States. When implementing technology systems, designing new programs or leading business improvements, I apply an organised project management framework based on three key concepts:1. Strategic Discovery: Facilitate deep collaboration with leadership to uncover critical insights, fostering alignment and long-term commitment to project success.2. Purposeful Design: Develop tailored, outcome-focused solutions that align with strategic goals while ensuring timely delivery within set targets.3. Agile Delivery: Lead dynamic and adaptive processes that empower teams to embrace new ways of working, ensuring lasting transformation and operational efficiency.My portfolio of projects includes implementing client relationship management systems, digital document management solutions, HR transformations, and online learning platforms. For a comprehensive view of my work, please refer to the Projects section below.If you're interested in learning more about my services or discussing a potential project, I invite you to connect with me. I'm always open to new opportunities and look forward to the possibility of working together.
Listed skills include Change Management, Strategy, Program Management, Project Management, and 32 others.
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Melbourne, Victoria, Australia
Providing project management services to entrepreneurs and small to medium-sized businesses. Key specialities include designing, developing and delivering:- process improvements- content management - new product offerings.
Melbourne, Victoria, Australia
Driving the company's business power through marketplace uniqueness, operational excellence and an outstanding reputation based on client success. Key areas of responsibility include:1. Client Results: Coaching clients to achieve their outcomes with tangible results.2. Knowledge Management: Systematically capturing IP expertise, structuring it for accessibility, and packaging it into scalable systems and programs.3. Project Leadership: Guiding initiatives from conception to realisation by optimising resource allocation, empowering team members, and driving transformative change. Projects include website development, security system implementation, online learning platforms and AI database innovations.
Australia
Coaching business owners, from entrepreneurs to executives to create powerful, bespoke visual models that drive their revenue and growth as well as create authentic connections, effortless conversion and make a greater impact on their clients.
Malaysia
Consulted, coached and facilitated organisational change from Malaysia to Singapore to India, including:- Leading an HR transformation change project with senior leadership to enable changes to structure, processes and technology at Monash University Malaysia.- Providing change and project management training to a luxury consumer goods company in Singapore.- Coaching executive leaders across various sectors from the World Health Organisation, Education sector to High Commission Offices.Specific details about these projects are available in the Accomplishment section below.
Pittsburgh, Pennsylvania, United States
Worked with multiple clients across the USA both onsite and remotely including:- Project and Change Lead for the implementation of a digital document management and workflow system for HR Shared Services for West Monroe Consulting based in Chicago, Illinois.- Providing project and change management leadership on enterprise-wide, multi-year transformation strategies to build an integrated healthcare delivery and insurance system at Highmark Health in Pennsylvania.- Completing a strategic review for the re-development of a Quality Improvement system for a nationwide healthcare foundation.- Provided healthcare, change management and technology expertise for the implementation of an innovative new healthcare service model in Pittsburgh, Pennsylvania.Specific details about these projects are available in the Accomplishment section below.
Malaysia
Consulted on various contracts including:- Developing the change management and communication strategy to support a technology implementation program for MetLife Insurance across the Asia Pacific region.- Facilitating change management workshops for McDonalds to support people transitioning to a new integrated supply chain structure across Malaysia and Singapore.Specific details about these projects are available in the Accomplishment section below.
Melbourne, Australia
Responsible for the delivery of a $3.2 million software project to implement a Client Relationship Management System (GoldCare) critical to the management of a $75 million healthcare business for 7500 clients and 1750 employees.
Melbourne, Australia
Provided strategic leadership for the development and implementation of major change projects, policies and service planning across state-wide services.
Melbourne, Australia
Provided high level financial and strategic analysis of internal and external factors impacting on the sustainability of the organisation.
Melbourne, Australia
Managed a group of 20 allied health employees across seven different program areas to more than 600 clients within the eastern metropolitan region of Melbourne.
Melbourne, Australia
Senior management role reporting directly to the Chief Executive Officer and overseeing the management of a $1.5 million business with 35 employees, delivering services to more than 200 clients accessing multiple programs state-wide.
Melbourne, Australia
A variety of Occupational Therapy roles in Melbourne, Australia and United Kingdom ranging from managing and delivering health care services, contract consultant roles, state-wide advisor and business owner of private practice.
Analytic-Network Coaching™ (A-Nc) helps individuals to discover their unique leadership approach, and to develop a ‘networked’ mindset.
Residential conferences, education and further study to learn about the impact of the group, the culture, the organization and the outside.
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Wendy Smiles works for Smiles Consulting.
Wendy Smiles is listed as Project Consultant at Smiles Consulting.
AeroLeads has found 1 work email signal at @smilesmail.com for Wendy Smiles at Smiles Consulting.
Wendy Smiles is based in Melbourne, Victoria, Australia while working with Smiles Consulting.
Wendy Smiles has worked for Smiles Consulting, The Models Method, Scope Victoria, Scope, and Irabina Autism Intervention Services.
You can use AeroLeads to view verified contact signals for Wendy Smiles at Smiles Consulting, including work email, phone, and LinkedIn data when available.
Wendy Smiles holds Master Of Health Science, Occupational Therapy from University Of Sydney.
Wendy Smiles is listed with skills including Change Management, Strategy, Program Management, Project Management, Leadership, Strategic Planning, Business Analysis, and Business Process.
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