With over a decade at Colorbond Paint LLC, my expertise in account management and strategic thinking has been pivotal in growing sales and managing a substantial Amazon business. Leading the charge in customer service excellence, our team developed a program that significantly enhanced our representatives' product knowledge, directly contributing to our sales increase.My tenure also included creating a training manual and FAQs for our website, providing comprehensive support and fostering strong relationships with our customers. Prior experience as a Buyer for QVC.COM honed my negotiation and vendor relations skills, where I spearheaded the launch of a product that sold thousands of units, illustrating my ability to deliver tangible results.