Wendy Sutter Email & Phone Number

United States

Rock Island, Illinois, United States

Moline, Illinois, United States

• Conduct intakes of families seeking child care education and referrals for care in person and by phone to determine individualized child care needs• Utilize database system to provide customized child care referrals; communicate identified referrals through email and/or telephone to assist connecting families with available child care to meet needs• Perform administrative duties such as scanning documents and maintaining/updating consumer files. Use of Windows Microsoft Office Suite (Word, Outlook, Excel, PowerPoint)• Coordinate the Quality Improvement Fund Programs, and serve as contact for information related to the funds; provide technical assistance to early childcare and education providers to ensure community members are aware of available funds and processes for application and awards• Responsible for distribution of Quality Improvement funds, and manage all grant documentation adhering to policies and procedures provided by Illinois Department of Human Services• Monitor Quality Improvement funds budget and spending within approved funding amounts to ensure approvals are in alignment with Illinois Department of Human Services budget• Promote Child Care Resource & Referral services through development and management of regular newsletters, online website, and social media content• Manage supply/materials ordering and manage vendor contacts through web-based ordering systems, vendor relationships, and coordination with internal accounts payable staff• Facilitate trainings (on and off-site) to childcare providers, and assist in preparation and closing of training activities, including creating rosters & training certificates and entering data into database• Provide administrative support for Director including accounts payable, data tracking, and preparation of reporting

East Moline, Il

• Responsible for oversight of all ERSEA (Eligibility, Recruitment, Selection, Enrollment, Attendance) and Family Engagement components of the Head Start Program in Rock Island, Henry, and Mercer counties.• Coordinated with management team to compile and analyze data, utilizing Child Plus database for recording and reporting data via weekly and monthly reports.• Represented program at community events for recruitment purposes; ensured recruitment by developing and producing advertising and other materials, distributing flyers, setting up registration sites, and collaborating with public schools’ registrations.• Monitored collection of registration documents and processing of applications. Conducted interviews with potential families in person or over the phone to determine eligibility.• Supervised Family Service Workers to ensure quality services were provided to families in a timely manner. Supervised implementation of parent orientation and other family events, parent meetings, etc.• Assisted with writing/updating program policies and procedures regarding enrollment process. Assisted Head Start Director and other managers with yearly program self-assessment.• Assisted with conducting interviews for new staff and recommended candidates for hire• Attended professional development opportunities as required.

• Provided quality physical therapy under the supervision of a physical therapist in the skilled care and outpatient settings, focusing on the geriatric population.• Responsible for assessing the needs of the patient and completing daily documentation in an organized and consistent manner, utilizing Therapy Source and RevFlow software systems.• Analyzing and assigning appropriate charges based on the care received.• Assist with general office duties as needed, such as answering phones, scheduling patients, and ordering supplies while staying within authorized budget.• Adhere to HIPAA laws and regulations.• Keeping current with continuing education requirements of 20 hours every 2 years. Active member of American Physical Therapy Association (APTA).

• Provided quality physical therapy in the skilled care setting under supervision of a physical therapist.• Analyzed doctor notes and completed daily documentation of patient care. • While working as interim director, assigned schedules to maximize staff efficiency, communicated effectively with doctors and support staff to ensure patients received appropriate care.• Adhere to HIPAA laws and regulations. Attended and participated in weekly PPS, social services, and discharge meetings.

• Entry level position, provided quality physical therapy in an industrial outpatient setting under supervision of a physical therapist.• Responsible for providing timely and accurate daily documentation of patient care.• Assisted with analyzing and administering to the needs of the patient.• Adhere to HIPAA laws and regulations.• Served as a Clinical Instructor (CI) to several PTA students, which required assessing their skills and communicating clear understanding of their duties and responsibilities.• Established realistic and precise job expectations.