Wendy Upasena Email & Phone Number

Boronia, Vic, Au

Altona, Victoria, Australia

Boronia, Victoria

-Interact with external/internal customers to interpret their needs and requirements-Determine project specifications and acquire the necessary materials for completion-Cooperate and communicate effectively with project manager and other project participants to provide assistance and technical support-Review engineering deliverables and initiate appropriate corrective actions-Review incoming RFQ’s & specifications from Customers, prepare and submit quotations-Review, evaluate and communicate with customers so as to provide professional and timely responses to their enquiries (especially projects). Answer customer’s needs both offering solutions and developing new ones to realize and grow sales-Coordinate and liaise with various suppliers and departments on projects to ensure that communication and transaction are handled in the most expedient and efficient manner-Support the external sales team to manage customer relationships towards a win/win partnership-Generate monthly project reports to immediate supervisor for projects and suppliers and attend progress meetings.

Boronia, Victoria

Colombo 05

-Device the project plan (material, time and quality schedules) for pumps, fittings & motor control panel installations-Coordinate with suppliers to liaise for products/services mainly to assemble motor control panels (electrical switchgear, panel accessories, VFD/Softstarter/Autotransformers etc.)-Mobilize technical teams according to the plan and guide them to install according to industry best practices and contract specifications/standards.-Handle project communications via letters, emails, and telephone/fax-Handle change requests and communicate relevant information to respective teams/divisions & authorities-Attend project review meetings and update the client-Dispatch teams for after sales activities (ie.customer complaints, Annual maintenance schedules, customer inquiries on upgrade etc)-Handle day-to-day project activities-Ensure installed equipment are within the claimed performance parameters (in terms of flow, level, efficiency, power consumption etc) by carrying out site acceptance tests.-Arrange and conduct customer training when required. (typically after the installation)

Colombo

Job Responsibilities-Front line Sales and Marketing coordination for Instrumentation business from actual user-Organizing and execution of the marketing plan including exhibitions, seminars, design of POS material-Design and promoting custom made solutions for actual users of the products-Coordinating the after sales activities with manufacturing units-Device and Achieve the territory Marketing Plan-Coordinate the pre/post-sales communications though out the customers’ supply chain-Promote the industrial tailor made solutions to the end user-Presenting the sales projections and market feedback to the top management

TPM,5S Maintenance Management TechniquesSoap and Personal Product ManufacturingDesign small scale improvements to process

Master, Business Administration And Management, General, Pass

Activities and Societies: Case Studies on Project Management, MS Project Practical ClassFollowed courses in -Marketing Management.

Bsc, Chemical & Process Engineering, Second Class Upper

Activities and Societies: University Explorers' Club | Chemical Engineering Student Society | Meditation Society

Certificate Iv- Professional Development, Completed

Modules: -Workplace Communication -Occupational Health & Safety -Stress Management & Conflict Resolution

Education record

Pipe Line Leak Detection- Oil & Gas Functional Safety SIL Explosion Protection Vortex Flow Meters VA Meters