Provides strategic direction of all IT and Media Communications across the Independent Lift Truck enterprise in Alaska.

Managed Voice and Data Network Infrastructure providing overall program direction, day to day operations and strategic direction of voice and data technology (including video, collaboration, and data center infrastructure) over 71 sites across the Crowley enterprise in Alaska, Domestic US and Central America. Directed day to day operations of Network Engineering to ensure 100% availability of voice and data network to conduct 24x7 business operations. Managed the $5.2M Voice and Data Network Infrastructure Operating budget (2nd largest in IT) and Voice and Data Transformation project budgeted at $3.5M.Managed and Directed Enterprise refresh of network infrastructure (equipment and connectivity) of 71 sites across the Crowley enterprise in Alaska, Domestic US and Central America resulting in increased bandwidth at lower cost and upgraded infrastructure equipment enhancing reliability and scalability. Key contributor of Data Center installation and network delivery redesign providing true network failover capabilities and redundancy throughout the enterprise.Supported outsourcing of Service Desk, Desktop Support, and Operations as well as led outsourcing of Network Engineering and Wireless services as a result of key business objective goals.Main point of contact for Vendor Management of Network Service ($1.3M) and wireless ($1M) provider relationships including negotiation of contract requirements for services contributing to overall company cost savings goals.Provided technical direction to Infrastructure Project Managers for multiple, simultaneous Infrastructure projects to include requirements, dependencies, and critical milestones contributing to overall on-time project implementation.

Key contributor to developing requirements of $8M Transformation Program initiative that included full refresh of Company wide End User (PC’s), Wireless (802.11), Server/Storage, Network Connectivity/Optimization, Data Center Redundancy/Optimization and Security Compliance resulting in CEO approval, project kickoffs and full implementation schedule.

Managed day to day operations and support of all wireless services provided company wide.Led contract negotiation requirements and implementation of BYOD environment saving the company thousands of dollars annually in equipment costs and over $1.2M in decreased annual usage charges.Led and managed support and procurement outsourcing of all wireless services as a result of IT Strategic Goals toward Purchased Services.

Led consolidation of all telecommunications expense management resulting in lean process improvement and cost analysis to Accounts Payable and other Finance support roles (budget, variance analysis, reporting). Project managed support and delivery of voice and data connectivity of High-Cap (PRI, P2P, FRP, T1, IPVPN, DIA, etc.) services, VOIP Implementation, SIP Implementation, office moves, MAC activities resulting in on time Go Live commitments.

Responsible for enterprise supported Telecommunications financial processes including vendor payments, financial reporting and budgeting ($50M) for all Florida and Georgia banking and non-banking affiliates.Led system wide consolidation of Telecommunications financial processes resulting in lean process improvement and cost analysis to Accounts Payable and other Finance support roles (budget, variance analysis, reporting). Led requirements development of customized internal Telecommunications processing application resulting in automated tracking and reporting of companies Telecommunications expense management.Staff management of eight Telecommunications Administrators.