• Provide consulting services for overseas study in accordance with the standard service procedures• Actively manage and develop customer relationships including day to day contact with key clients in meeting face-to-face or over the phone/emails• Help with student enrolments for universities and other education providers and extra support for the student to solve the issues in study settlements• Provide visa/migration/job searching advice to students• Provide advice to senior executives on the student recruitment market and assist in the analysis of market data and trends• Manage the administrative duties and complete the recruitment process

• Provided day-to-day advice to management and staff on employment awards and agreements• Reviewed all payroll payments• Made the department’s KPI, including recruitments, training, and office expenses• Reviewed the work results of the department’s staff• Administer and monitor any Work cover claims and return to work/rehabilitation cases that may occur

• Supervised Operations staff including hiring, training, evaluating and disciplining• Guided or provided work direction to technical staff, contract staff and/or student employees• Organized a variety of activities of the company, such as meetings, trips, and special events• Checked admin assistant’s job results and helped department manager to deal with urgent office administration business• Made the stuff payroll payments• Prepared letter of appointment and all documentation required on commencement of employment for new staff

• Skilled in providing administrative support to make sure that office operations are running in an effective, advanced and productive manner• Well-versed in typing letters, reports and documents; maintained office files, distributed mail, took minutes of meetings and organized repairs and usage of office equipment• Tracked record of maintaining confidential records and files in a timely manner• Prepared official documents, policies and procedures, plan meetings and prepare agendas• Greeted and helped visitors, answered phones and directed calls to the appropriate employee