Sophie Guo Email & Phone Number

Geneva, Ge, Ch

Geneva, Switzerland

Genève, Suisse

Genève, Suisse

Project Management : • Working closely with the business owners and the IT application managers, • Project management at all stages, • Scope definition, • Gathering of various requirements, • Planning management, • Budget management • Monitoring of project execution and project closureCapacity management : • Planning of resource requirements for the entire project lifecycle and management of capacity requirements for each project resource on a monthly basis.Contract Management : • Preparation of statement of work for each new resource, • Support to procurement in the RFI/RFP process • Process, contract negotiation, • Management of day-to-day contacts with suppliers, including tracking of deliveries, expenses, KPIs, issues/risks, etc. Stakeholder coordination : • Supporting the change manager in stakeholder analysis, • Coordination of corporate stakeholders and IT application delivery teams, • Facilitation of meetings such as steering committees, key supplier meetings (with ICRC management and service provider), weekly project meetings, etc. Reporting : • Provide dashboards to management on budget, scope and quality, using Tableau and JIRA. • Manage account and equipment requests for project team, release management, other IT related requests (using Service Now). Technologies: MS Project, MS Dynamics, Oracle, Tableau, Service Now, JIRA, Web Applications, Cloud. Methodologies: Prince 2 (tailored) is used for Project Governance; Agile (Scrum); The main tools used for project delivery are MS Project and JIRA (Product Backlog and Testing); the tool used for IT Service Management (Incident, Change, Problem, Knowledge, and Release Management) is Service Now.

Région De Genève, Suisse

ERP Program/Project Management: creation and follow-up of project plans, resource and budget management, project related supplier and procurement, coordination of internal and external stakeholders, project documentation, administration of project related tools (documentation, testing, etc.), guidance on project management methodologies, reporting.Quality Assurance: standardization of project documentation, implementation of KPIs, review projects against plans and pre-established milestones and quality standards, optimization of testing and change control processes. Business Analysis: redesign and implementation of IT Service Management tool for Incident/Problem/Change Management processes, design and implementation of web base Enterprise Content Management (ECM) tool, supporting the organizational transformation towards Managed Services and Cloud.

Geneva

Tender Management: Collection and analysis of IT procurement needs (services, softwares and hardwares), redaction of tender documents, market survey, tender publication and follow-up, results analysis and evaluation. Contract Management: Contract preparation, contract negotiation, establishment of Modus Operandi, governance and monitoring of process and expenditure.Vendor Management: vendor database management, establishment of KPIs and SLAs, vendor performance evaluation, vendor relationship management.Project follow-up: Purchase Order management, arbitration between the supplier and the internal clients.Process analysis: conception of new tender and contract models, improvement of procurement and contract management process, etc.

Région De Paris, France

Process analysis: collection and analysis of business requirements, redaction of the functional specifications, arbitration and coordination with IT, audit of the business process, process redesign, gap analysis of the existing and future system, monitoring the consistency of the group and local process policy.Project management: organization of project committees, arbitrage between the business and IT, project follow-up and reporting, risk and impact management. Change management: redaction of user guide, implementation of Key-user network, user training

Nanterre, France

- SAP Application Management : Technical-functional coordination, maintenance of SAP environments (release life cycle management, technical operation coordination, implementation of new features on Production, incident management)- IT Project Management (PMO) Project dashboard management, project coordination, risk management, acceptance test monitoring, committee organization and facilitation, reporting (KPI, SLA, etc.)- Change Management Elaboration of user guide for office tools and work flows, presentation of best practices, work flow improvement, proposition and implementation of new solutions ((MS Office, SharePoint, ClearQuest, Quality Center).

Boulogne-Billancourt, France

- Purchasing for engineering and IT consulting service (Bidding, negotiation, contract management, PO management, logistic coordination, service acceptance, payment) - Engineering and IT service partnership management (Partner qualification, relationship building)- Outsourcing performance management (KPI, SLA, evaluation, quality control)- Project coordination - Budget and cost control (projet, monthly consolidation)- Purchasing process implementation- Reporting to the management

Master 2, Contrôle De Gestion

Licence, Finance

Master 1 Commerce International