• Social Media Management: Curated and managed engaging social media content across Instagram, Facebook, and TikTok,increasing follower count by 15% and boosting post engagement by 20% within six months.Monitored social media trends to producerelevant and shareable content, including behind-the-scenes videos, customer stories, and viral challenges tailored to target audiences.• Influencer Marketing: Collaborated with local influencers and food bloggers to feature the brand, generating over 10,000 impressions and increasing in-store sales by 8%. Launched a loyalty rewards program promoted through digital channels, boostingrepeat customer visits by 10% in the first three months.• Email Marketing Campagin: Participated in the development and execution of email marketing campaigns. Helped designnewsletters, promotional emails, and automated response emails, which led to a 5% increase in email open rates.• Market Research & Analytics: Conducted market research to identify industry trends, competitor strategies, and customer needs,informing the development of new coaching programs tailored to emerging career challenges and opportunities.• Compiled monthly reports on marketing metrics, including customer demographics, engagement rates, and sales trends, presentingactionable insights to the management team.• Utilized Google Analytics and other marketing tools to monitor and report on digital marketing campaign performance for newproduct launch, collected feedback and customer trend for new courses.

• Worked closely with event planners, sales managers, and the F&B (Food & Beverage) department to create tailored marketingstrategies for weddings, corporate meetings, and luxury retreats.• Designed promotional materials such as brochures, digital ads, and on-property displays to highlight unique offerings and seasonalpackages.• Provided professional service as the first point of contact for customer inquiries via phone, email, and social media, addressingquestions related to product details, and usage instructions ensuring comprehensive support and guidance.• Conducted weekly research on emerging social media trends and platform updates to ensure our content remained relevant andengaging. Implemented trending features like Instagram Stories and Reels, resulting in a 10% increase in profile visits.• Developed and managed comprehensive project timelines from inception to completion, balancing creative expectations with practical execution schedules. Delivered weekly status reports internally and to clients, providing updates on project health, keymilestones, and risks.