Andrew Egan Email and Phone Number

Serve as a member of the University Network teamObtain and complete data patch requests and port activations for customersMaintain daily upkeep and continuation of campus data closetsInstallation and removal of fiber-optic cable, copper cable, and network server devicesManage and document network inventoryNetwork diagramming and topographySupervise Network Operations Center

Operator and office assistant for UCAT, University Computing and Telecommunications. Responsible for the operation and maintenance of the front desk at the UCAT department. The desk serves two functions: SJSU operator line, responsible for receiving and transferring all general incoming calls for the university; and administrative business desk for the department. The business desk side assists all individuals coming into the office, takes all incoming department calls, obtains trouble issues or work requests from users(in person, by phone, or email), processes these requests, and then forwards them to the specified technician for completion. Also attend to all incoming/outgoing post, shipping/receiving, sorting the mail, and a myriad of other tasks that could be associated with an assistant position in an office setting.