Werner Grimm Email & Phone Number

Cape Town, Wc, Za

South Africa

South Africa

South Africa

Key functions Oversee the overall running of the business model, ensuring standards are met and adhered to. Supervise, train and develop four staff members (Sales, Stores, Receiving). Mentored 2 supervisors to run front and back of store, including POS system and reporting procedures. Set out yearly forecast and budget, which includes operational costs, marketing strategy, overhead budget, projected turnover. To ensure all targets are met, quarterly reviews are carried out where… Show more Key functions Oversee the overall running of the business model, ensuring standards are met and adhered to. Supervise, train and develop four staff members (Sales, Stores, Receiving). Mentored 2 supervisors to run front and back of store, including POS system and reporting procedures. Set out yearly forecast and budget, which includes operational costs, marketing strategy, overhead budget, projected turnover. To ensure all targets are met, quarterly reviews are carried out where actuals vs budget are compared and reviewed where needed. Work in conjunction with suppliers to ensure merchandising on shelves is impactful. Set up stock control measures, via electronic reporting, improve stock availability and reduce shrinkage.Accomplishments Improved operational standards and revamped the store floor to streamline flow and ensure a better customer experience. Successfully motivated staff and enhanced morale by providing continuous on-the-job training. This not only added to their job satisfaction but enabled them to assist in other positions when necessary.  Maintained an ongoing business despite COVID lockdown which affected turnover. Re-structured the budgets and now on track to achieving sales and profit targets. Show less

395 Main Road Paarl Western Cape

Management of the full operation of the business including, staffing, marketing, finance, sales, buying etc. Managed finances, P&L and budgets. Ensured that marketing and branding principles were applied at franchise level, to build customer base and achieve repeat business. Built promotional displays to focus on particular products and increase sales. Met customer expectations by attending to their needs and requirements, sourcing what is required to ensure a memorable… Show more Management of the full operation of the business including, staffing, marketing, finance, sales, buying etc. Managed finances, P&L and budgets. Ensured that marketing and branding principles were applied at franchise level, to build customer base and achieve repeat business. Built promotional displays to focus on particular products and increase sales. Met customer expectations by attending to their needs and requirements, sourcing what is required to ensure a memorable experience and building loyal client relationships. Oversaw the overall running of the business, ensuring franchisor standards are met and adhered to. Implemented the Mica business operating standards. Supervised, trained, mentored and developed six staff members (Sales, Cashiers, Stores, Receiving and Admin). Sourced a wide range of products to suit client requirements. Procured stock at competitive prices and kept shrinkage to a minimum.Accomplishments Achieved a growth of 15% per annum up to March 2020, when the COVID-19 lockdown negatively impacted business. Re-structured all buying, marketing, turnover and budget expectations. Re-negotiated buying and delivery schedules in order to carry through the pandemic crisis. In 2021/2022 the growth % gradually increased as restrictions were lifted. Regularly sent staff for training at WR Seta and also trained in-house to improve skills and increase motivation. Show less

Queenstown Area, South Africa

 Planned and set up total casino operations (9 departments) and hotel operations including bars and restaurants (6 departments), as well as a 3rd party tenants’ venue. Prepared a budget with expenses and capex requirements, then presented to Head Office for approval. Set KPAs and business targets and implemented action plans to achieve these goals. All aspects of gaming operations and the applicable sections of the company policies and procedures and the rules and regulations of… Show more  Planned and set up total casino operations (9 departments) and hotel operations including bars and restaurants (6 departments), as well as a 3rd party tenants’ venue. Prepared a budget with expenses and capex requirements, then presented to Head Office for approval. Set KPAs and business targets and implemented action plans to achieve these goals. All aspects of gaming operations and the applicable sections of the company policies and procedures and the rules and regulations of the Eastern Cape Gambling & Betting Board. Set up effective security and surveillance systems to improve safety and prevent fraud. Conducted monthly/quarterly target reviews  Performed analysis of gaming performance on both slot and tables operations. prepared reports for internal and external audits. Maintained high standard of food & beverage offering, by stock control, buying and food cost principles, waste management, NOSA compliance, food portion control and excellent food quality. Managed budgets, forecasts, financials, turnover, P&L  Gathered and analysed statistical data to improve operational efficiency and maximise turnover. reported to shareholders, FIC and Gaming Boards.Accomplishments The Queens Casino was launched in a new area with no gaming history. Achieved completion of complex by deadlines as planned, which included the entire project management of the construction of the casino and hotel, dealing with construction, contractors, architects, site managers, interior decorators, etc. showed continuous growth of between 8% - 10% year-on-year. Received clean audits from Gaming Board and external auditors, achieved a 4* rating and won Casino of the Year. Hotel ran at 95% occupancy consistently for 9 years, while conferencing was at 70%. Food and Beverage outlets included a sports bar, restaurants and conferencing - showed annual growth in all departments. Negotiated a new casino entrance off the national road to improve ease of access. Show less