Projects:Crown Perth Casino - Perth Western Australia, Culinary Operations, Re-gen Alto Shaam conceptStreetOrganics - Auckland NewZealand, Organic/Vegan/Paleo/FODMAP - project to setup professional kitchen and service process/Haccp/new menu, costings, specificationsMalaysian Airways - Inflight Project18-months long term projects/contractNew Inflight organization, development, recruitment, and trainingInflight product development from current product upgrades to new service concepts development and implementation. Specialist in Premium Service with Chef/F&B Managers/Qualified Service Team concepts on board. Airline catering tender support. Japanese Onboard food service and Kaiseki style airline equipment. Pricing specialist for food and handling processes. Onboard equipment development and global sourcing.Dine anytime FC and BC, development, training, implementationSpecializing in onboard service development and implementation, product development for caterers and airline customers. Auditing work processes and food safety programs from the supplier and customer point of view and reality against the HACCP/ISO actual daily application.Mystery shopper/customer on board/restaurant/hotel.Product, labor and financial waste program development throughout your entire company and business processes.Performance driven management culture - Objective and KPI development, internal workshops for all levels, implementation and ongoing monitoring.Airline lounge development - Food & Beverage program, Service deliveryOnboard Beverage program - Wine menu development, tender process, waste improvements

The world's most prestigious travel catering award established in 1981 and hosted in Abu Dhabi alongside SIAL Middle East, the region's fastest growing food, beverage and hospitality event.

Etihad Airways, the national airline of the UAE, being voted World’s Leading Airline by more than 180,000 travel industry professionals from over 175 countries.The World Travel Awards recognise the very best airline, hospitality and tourism brands in the world, with industry experts vetting nominations for their customer relations, creativity, and quality of service, product innovation and business acumen. Etihad, the first Middle Eastern airline to win this prestigious award, was recognised for the excellence of its onboard product, luxurious airport lounges and strong service ethic during a period of phenomenal growth. Best leading first class 2 years running and best business class in skytrax 2009. Fastest growing airline in the world. 70 plus destinations end 2011, over 60 aircrafts and over 100 on order. Key responsibilities:• Over looking all catering food operations • Responsible for all financials• Setting yearly budgets on indices meal price per passenger• Setting food design standards for In-flight Chefs after brief from Marketing• Development of new concepts in conjunction with crew processes and product delivery• Caterer compliance to EY food and quality standards• Maintaining pricing structures, maintain and foster supplier relations/global contracts• Development of new First Class Lounge world wide products• Implementation of Airserv specification and finance system• Development of all on board products• Budget holder for all ground products, all aircraft product• All service contracts catering, lounges, newspaper, laundry and menu card printing.