Werner Wentzel Email & Phone Number

Cape Town, Wc, Za

Johannesburg Area, South Africa

Strategic management of business in Sub-Saharan Africa. Responsible for driving revenue, increasing market share and the development of strong Customer and Partner relationships and new business development. Execution of the sales go-to-market strategy across the Region, and work with channel partners to apply a hands-on approach to driving sales and channel functions.Specialties:Service Provider Wi-Fi, Enterprise Wi-Fi, Smart Cities Wi-Fi, WiFi-cellular integration, WiFi Offload

Johannesburg Area, South Africa

* Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue. * Ability to develop and maintain ‘C-Level’ relationships at accounts through the achievement of superior customer satisfaction and understanding of client’s business. * Aware and in pursuit of opportunities for account growth and new business. * Work closely with the project team to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project. * Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable. * Ownership of contract renewals and contracts for new work within existing clients. * Understanding of TEOCO capabilities and service, and effectively communicates all offerings to the client in a manner that addresses client’s business needs. * Communicates the client's goals and represent the client's interests to the team. * Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations. * Reports to the Country Director, providing regular input on all account activity, including status and call reports on a weekly basis.

South Africa

Global Service Provider group (GSP) in Cisco is responsible for business with Service provider customers. Help the Service Providers grow their network and revenues from voice, video and data services, transform their networks and shape their vision for the future.The Account Manager in Cisco is the key contact for our customers we are looking for an individual with business intellect who will own and nurture the relationships, building and executing the sales strategy for the Service Provider.* Focus on an outstanding customer experience and become a trusted advisor.* Contribute and develop the Cisco Account Management Business Plan.* Orchestrate cross-functional team members to deliver complete business solutions.* Work closely with the Cisco teams, to drive the strategy and delivery of new solutions, products and services.* Plan and execute the sales strategy in order to meet the agreed milestones and timescales and to ensure that sales targets are achieved or exceeded.* Identify and develop new business opportunities.* Deliver accurate business metrics, monthly forecasts, weekly commits and pipeline development reports towards the Account Plan and Target.* Anticipate any change in the opportunities, market, customer needs and requirements that could impact the overall revenue target.

Southern Africa

•Follow Global business plan as directed by senior management, particularly the VP Sales EMEA,•Develop and maintain a regional sales plan and strategy for achieving the quarterly targets through individual account plans and target solutions.•Help to build and maintain a strategic account plan for key accounts•Maintain the sales forecasting system using Salesforce.Com, tracking opportunity developments to ensure an accurate weekly forecast for the region.•Managing the relationship between customers and partners in the region and Mavenir solutions to promote high levels of customer satisfaction resulting is repeat sales of Mavenir products and services.•Identify and develop new business and sell Mavenir products and services based upon a high level understanding of the customer’s business strategy, their requirements and the applicability Mavenir products.•Ensure there is a valid contract in place for all the existing customers. Maintain copies of all legal contracts with the customer including Non-Disclosure agreements, letter agreements, licence agreements, supply contracts, support contracts.•Escalate within the customer organisation non-payment of Mavenir invoices.•Manage requests from new and existing customers for information and quotations for new products and services and deliver pricing and bid proposals.•Co-ordinate bid production. Prepare internal bid review cost/price analysis sheets and follow the Mavenir bid and approval procedure. Identify key bid success criteria, customer’s expectations in terms of price, delivery time frame and compliance against requirements. Manage these proposals through to receipt and response to questions, signature of contract and/or receipt of purchase order.•Maintain relationship with key operational staff assigned to projects and bids.•Attend exhibition and trade show events as appropriate.•Provide weekly and monthly reports to VP Sales EMEA as directed

• Technical Pre-sales support for Messaging, Data and Charging products and services.• Work with the sales team in a Pre-sales role to develop and position solutions involving products. • Assist sales with Business Development of new customer engagements• Responsibility for technical and commercial elements of proposals to telecommunications operators and their channel partners (system integrators, application vendors, and network equipment providers)• During the qualifying process, confirm that products meet the prospect's requirements and assist sales in technical qualification. Throughout the proposal process, articulate and demonstrate solutions, influence customer's technical requirements, and position products relative to competition.• Liaise with Product Management to confirm that the proposed solution can be supported, product roadmaps and development impacts.• Hardware and Software Dimensioning and Solution Architecture for requirements.• Commercial Pricing of bids for internal sales approval.• For successful bids, liaise with Project Management ensuring smooth handover process for Integration and Support teams.• Handle Change Requests on behalf of Customers, liaise with Product Managers.• Presentations and conference call discussions with customers and sales staff.• Proactive communications with customers to ensure customer satisfaction.• Handling technical presentations at trade shows and conferences, AfricaCom.• Good awareness of the technology landscape, products, tools, trends.• Nominated for Acision CTO innovation award, shortlist of 12 in 47 Global entries.• Mentoring of Presales Engineer’s in the MEA region.

•Technical pre-sales support for Voice and Messaging products and services for Jinny Software Ltd.Work with the sales team in a pre-sales role to develop and position solutions involving products. •Responsibility for technical elements of proposals to telecommunications operators and their channel partners (system integrators, application vendors, and network equipment providers)•During the qualifying process, confirm that products meet the prospect's requirements and assist sales in technical qualification. Throughout the proposal process, articulate and demonstrate solutions, influence customer's technical requirements, and position products relative to competition.•Liaise with Product Management to confirm that the proposed solution can be supported, product roadmaps and development impacts.•Hardware Dimensioning and Solution Architecture for requirements.•Complete Order-able Items(OI),Product Build Specifications(PBS) and Statement of Work(SoW) for successful proposals, liaise with Project Management,Planning and Support ensuring smooth handover process for Integration and Support teams. •Handle Change Requests on behalf of Customers, liaise with Product Managers and Development.•Presentations and conference call discussions with customers and sales staff.•Proactive communications with customers to ensure customer satisfaction.•Handling technical presentations at trade shows and conferences, AfriCom, WestAfricaCom, NorthAfricaCom.•Good awareness of the technology landscape, products, tools and trends.•Customer Focused and Business Minded.•Traveled on 32 Business trips to 21 different countries, 14 in MEA region.

The primary objective of this position is the technology life-cycle management of Value Added Services infrastructure including Voicemail, Videomail IVR systems, SMS, MMS and 3G Video Services. Activities include defining technology roadmaps, capacity planning, development of new products & services, system implementation & integration, system commissioning, optimisation of systems, service quality assurance and high level support.Projects completed:Integration and Vodacom Team lead for Buongiorno MMIVR/IVVRIntegration and Vodacom Team lead for Openwave OVMIntegration and commisioning of several Comverse Insight 3.7.3 and 3.7.5 Voice and Videomail Platforms.Integration and commisioning of Comverse SMSC v4.0.3Integration and deployment of Spinvox Voicemail-to-SMS service.Involved in RFI for Unified MessagingInvolved in RFP for Transcoding Gateway

Support on Comverse Trilogue 3.2 and 3.4 Voicemail and iSMSC's.(3years)Integration and Support on Glenayre Versera ICE New Generation Messaging(1 year)Integration and Support on Pharos SMSC and USSD(6months)

Switch support on Ericsson AXE10 - HLR,GMSC,MSC,BSC,STP and SCP’s on the ERICSSON AXE10.

Switch Maintenance and Support on Siemens EWSD Regional OMC (Standby and Support)Maintenance on DLC's Siemens OFDC and DCSFirst line Maintenance on E1 transmission equipment and SDH.

National N Diploma, Electronic Engineering

National Diploma Electronic Engineering

Matric

Sertification