Working with the NHS to provide Eye tests to patients in the comfort of their own homes. Most of the Delivering and fitting of glasses after eye tests.Assisting Optician in dispensing of glasses.Marketing of the business at sheltered accommodation, care homes and private housing.

Consistently providing support to consumers and delivered an exceptional customer care experienceWorked with the number one multi-national tech-leader.Acted with autonomy and knowledge about the product and the service provided Consistently looked for opportunities to improve the customers expectations in handling their orders, shipping investigations and order management.

At Choice Automotive - a Valvoline distributor I was a Key Account Manager, responsible for the nurturing of existing accounts and attaining new business. I anticipated key account changes and improvements for these accounts and managed all communications between key clients and the internal team. Other responsibilities included:Strategic planning to improve client resultsEstablishing and overseeing internal budgets with the company and external budgets with the clientNegotiating contracts with the client and establishing a timeline of performanceWorking with other departments dedicated to the same client account to ensure the highest quality of service is metPicking and delivering stock as and when needed Setup and stocking of new warehouse

At DVIS an Importer of Vision Research Phantom High Speed Cameras, Mikrotron High-Speed Cameras, as the Business Development Director I was successfully responsible for -Setting up the company- Generating leads and revenue - Building and maintaining relationships with key clients- Managing an annual revenue target- Looking at new routes to market and identifying opportunities

My responsibilities here included:- Providing the best sales and customer service to clients seeking out Commercial insurance. - Managed new business, renewals to everyday administration changes.

Responsibilities included: - Advising customers on the best insurance options available - Responsibility for providing the best advice to clients- Hit daily, weekly and monthly sales targets

Responsibilities include: - Reporting to the operations manager- Overseeing the daily production activities of our team - Work with regular production process changes and on improving production procedures to improve on efficiencies