Werner Zuidema Email & Phone Number

Nijmegen, Ge, Nl

Sittard, Limburg, Netherlands

Based on our mission, vision and organizational strategy, I analyze trends and developments, customer needs and our market position, and position our new services offering accordingly. I create value through a combination of strategic, technical and operational knowledge, business insight, customer focus and a leadership based on a culture of trust, collaboration and ownership.Define the roadmap for our managed services and develop medium- and short-term plans. Set up knowledge and product teams based on agile principles as well as performance measurements (KPIs) for all related business units.Initiate proofs of concept (PoCs), create business cases for development approval, ensure compliance with laws and regulations, and guarantee that our project and operational processes, as well as management KPIs and performance management, are safeguarded. Take care of the first marketing action of a managed service in collaboration with our sales and marketing team.Develop SLA, DAP, incident response plans, operational plans, service requests, runbooks. The service, solutions and value description,and our calculation tooling. And monitor and evaluate all our ongoing managed services through a service lifecycle process and improve and optimize with our unit owners all our services where possible and needed.

Bodegraven, South Holland, Netherlands

Responsible for establishing various new services to support our partners in improvement efforts. My initiatives are focused on delivering support value and services related to Microsoft cloud technologies.-Cloud Cost Assessment Program for Resellers. Developed a program aimed at resellers to assist in creating a cost-effective Azure business case. -Teams Voice Services with SoftApp.Created and set up Teams Voice services using SoftApp to aid partners eager to advance in Teams Voice integration. -Establishing a Reward Program.Introduced reward models based on performance, commitment, and results to motivate and encourage collaboration. -Developing TD Azure Migration Services. Created services and pricing models for Azure migrations and white-label support services.

Amsterdam Area

-Hardware as a Service.Tasked with setting up a monthly costing for a managed device services encompassing the complete IT lifecycle, from the preparatory phase, through the use phase, to the end-of-life phase. This includes warehouse management, unpacking, registration, installation, roll-out, workspace management, break fix, retrieval, disposal, insurance and data erasure.

Amsterdam

Tasked with helping to establish a new modern workplace portfolio. Positioned as the primary owner of the managed services: Microsoft 365, IAM (Identity & Access Management), Teams Voice, Managed Backup & Disaster Recover. The setup of knowledge teams and taken responsibility for defining our baseline configurations, process steps, SLAs, and work manuals.For our other services I oversee, I coordinate, manage, and control the process in collaboration with their product owners. This includes describing the managed services and developing sales texts, presentations, demos, the internal project an operational work processes and calculation sheets.I serve as a liaison between sales, architects, suppliers, distributors, and our project & operation team. I analyze customer challenges, create value insights, and translate these into solutions. I guide organizations through their transformation and assist them in finding new paths.

Apeldoorn

Working on the improvements of our conditions, partner obligations, but also optimizing and setting up services, sla's, runbooks and partnerships with distributors, manufacturers and partners. Developing strategies, propositions, sales and marketing campaigns and annual planning. Conducting VPC (Value Proposition) interviews and setting up a modern workplace team.Act as the connecting factor between the suppliers of technology solutions, architects, consultants and managed services. Guide organisations in their transformation journey and helping reinventing their way to engage. My in-depth knowledge lies with Modern Workspace, Dynamics 365 and third party functionalities. Security, process automation (flow, logic apps), Smart integrations and Hybrid, Multi-Cloud infrastructure technoligies.

Europe

In the European Digital Practice Team within the Corporate Group, I contribute my ideas and experiences to stimulate the Digital Business across the Prodware countries, and I am involved in delivering new value propositions, service baseline packages, and innovative solutions

Zaltbommel/ Rijswijk

In my role as teamleader, I serve as a bridge between sales, consultancy, and operations, ensuring that work is executed within an agreed scope and changeability is monitored. I am responsible for establishing new partnerships with manufacturers, vendors, and distributors. I develop profitable propositions and contribute to marketing communications and publications.

Zaltbommel/ Rijswijk

In the Microsoft Ecosystem (Dynamics 365, Microsoft 365, Cortana Intelligence Suite), I work in my double role as a Solution Sales/Pre-Sales Consultant, identifying the right solutions and assisting organizations in their transformation journey. With a comprehensive and updated overview, I analyze and translate challenges into solutions and value enhancements.My in-depth knowledge is focused on Microsoft 365, Security, Multi-Cloud, IoT, process automation (Flow, Logic Apps), and Cortana Intelligence Suite integrations, covering on-premises, Hybrid, and Multi-Cloud infrastructures.

Heerenveen

In my role as Business Development Manager, I am responsible for the design, launch, and implementation of new enterprise solutions and services, as well as the development of these enterprise solutions and services to the markt. This involves setting up marketing and sales plans and activities, organizing customer days, knowledge sessions, and fostering new and closer cooperation with partners and vendors. I delve into detailed discussions as a solution conversation partner and provide direction on more complex issues. I introduce new types of projects where the concept makes the difference.

Nijmegen

In our organization, my primary responsibility is the development of our Home Automation Solutions (Leviton Home Automation) proposition, determining strategy, overseeing the financial aspects, generating new business sales, managing external contacts, and ensuring the operational quality. This includes building and developing partnerships and negotiating growth plans.

Doetinchem/ Winterswijk/ Duiven

Responsible for the conceptual development of new products, solutions, and portfolio across the disciplines of Infrastructure, Cloud, Dynamics CRM, SharePoint, Software Development, and Managed Services. Acquiring new customers and developing (cross and up-selling) existing relationships. I achieve the commercial objectives of the organization.In my Architect role, I support my sales colleagues with technical and content matters for complex solutions. I analyze customer challenges and translate them into concrete integrated (Hybrid) Cloud, Security, Networking, Connectivity, and VDI solutions. I write designs and roadmaps and help develop new services and solutions.

Nijmegen

In my role as Sales Manager and a member of the Management Team, I am responsible for achieving the sales growth and profit targets. I manage the sales team through a combination of coaching, mentoring, and management. I develop a strategic business plan and determine the policy for the proposition in alignment with the company's vision and strategy.

Nijmegen En Omgeving, Nederland

Ede/ Veldhoven

In my role as Sales Executive, my main responsibilities include the sales of enterprise maintenance contracts, consultancy, and mainframe systems. I create proposals and quotations, control and coordinate processes, set up marketing promotions, and develop policy strategies.

Innovation & Changemangement

Education record

Education record