- Planning employees schedule (200-300 shifts weekly)- Complex calendar management and resolving conflicts to ensure smooth operations- Dispatching (assigning up to 50 shifts daily based on skills and experience)- Point of contact for a team of 70 employees (responding to last minute requests, issues on the jobs, scheduling needs, processing time off requests)- Organizing training sessions weekly and monitoring the growth of the company's workforce- Crisis management (due to covid outbreaks, injuries, unexpected events) and ensuring appropriate coverage- Coordination of logistics on long distance jobs (accommodation, flight requests, routes verification)- Truck management (assigning up to 20 trucks daily to jobs based on technicalities, following up on technical issues)- Calculating charges and assisting crews with collecting payments- Processing payments in QuickBooks and 'SmartMoving' system- Filing paperwork and closing out jobs - Supporting the director of operations in managing and resolving operational issues- Maintaining logs and spreadsheets for various office activities

- First point of contact for seven executives as well as providing constant team support.- Contributed to smooth business operations by managing busy calendars (scheduling internal and client calls, meetings, resolving conflicts, responding to inquiries and urgent requests).- Planning complex and frequently changing international travel; to include flight and train arrangements, visa application and issue, as well as hotel research and booking.- Processing expense reports and other administrative tasks using internal reporting tools.- Organizing domestic and international events for small and large groups, meticulously planning eventful evenings as well as a multiple day digital themed event for 150 attendees.

-Performing front desk tasks at a busy hotel in Downtown Orlando. - Working in a fast pace with a high efficiency as the hotel was experiencing 80%+ occupancy daily.

- Creating logistically planned itineraries for tour groups, expanding company networks, and researching attractive travel arrangements.- Project management to cover travel products’ inclusions, complete tasks in a timely manner within expected budget and quality.- Customer service demonstrated by leading a dialogue directly with the clients to discuss tailor made travel arrangements, financial aspects and being attentive to special or last minute requests.- Insights into financing and attention to detail while processing payments, monitoring invoices from the suppliers, calculating additional costs, reductions for the clients and creating invoices accordingly.- Proven flexibility and responsibility while working on the weekends, holidays and after hours.

- Accuracy and attention to detail skills gained through entering data into booking systems.- Working in the inventory department and through daily involvement with hotel contracts, developed an understanding of their content, including: hospitality terminology, regulations and procedures.

- Presenting excellent attentiveness to the guests of the most prestigious 5 star hotels across London.- Carrying out waitressing tasks in a fast-paced environment while educating clients on available products.

Organizing birthday parties and monitoring children playing at the indoor playground.