Weronika Czarnecka Email & Phone Number

Poland

Warszawa, Mazowieckie, Pl

Stockholm, Se

Co-creating innovation department from scratch. Identifying business needs, scouting initiatives, implementing solutions, change management• Led top priority IT dev&integration programme with budget €10m+, with 10 direct reports, ~25 contributors, coordinating 4 vendors, reporting directly to the Board. Shaping the deal from idea stage, through product, legal and commercial requirements, negotiations with decisionmakers, project delivery phase• Led patients online authorisation project• Conducted user needs analysis, based on results scouted solutions and implemented them within organisation (eg. telemedical solutions, travelling tool)

San Francisco, California, Us

Responsible for the customer experience for eaters, couriers and restaurants in Poland aswell as scalable operations• Set up and led 15 people support team (phone, chat, email); tracked and forecasted costs, quality and other metrics• Led excellence and cost savings initiatives that resulted in defect rate decrease by 8pp and placed Poland among top3 lowest DR markets in EMEA. Sharing and collecting best practices across markets• Responsible for tax compliance project in EMEA from Community Operations perspective• Set up and managed cooperation, processes and feedback loop between operations and support team

Vienna, At

• Co-created programme strategy and methodology• Mentored 10+ startups on the weekly basis using Business Model Canvas and Lean Startup methodology. Helped to prepare pitch decks and understand investors’ needs• Organized the final investors conference, hosting ca. 300 guests from all over the Europe and 4 mentoring events each for ca. 30 startup teams and 15 mentors• Increased startups engagement, managed communication and post-project evaluationPioneers of the Balkans was a comprehensive acceleration and investment readiness program for 350 entrepreneurs, startups and innovative SME in South-Eastern Europe, designed and implemented as a pilot project on behalf of the World Bank and the European Commission in 2015 that now serves as a showcase for successful development cooperation through promotion of innovation and competitiveness. (www.pioneersofthebalkans.io)

Wien, Wien, At

Speedinvest is the leading European venture capital fund for digital startups with assets under management of over $100M• Provided extensive industry analysis (competitive landscape, customer trends, business model evaluation, etc.) for VC partners and investment managers• Evaluated business plans and pitch decks (around 30 every day), managed database

London, Gb

London, Gb

• Held “Vodafone market share development” project• Created database, provided analysis for second-hand and refurbished devices pricing• Provided reports for all 16 group markets and market planning

Blackfriars, London, Gb

Master'S Degree, Cems Mim, Master'S In International Management

Master'S Degree, Finance And Accounting

Bachelor'S Degree, Quantitative Methods In Economics And Information Systems